Sales Supervisor Experience in packaging, cement, or building materials. industry

Sales Supervisor Experience in packaging, cement, or building materials. industry from 5 to 7 Years

Key Responsibilities Customer Relationship Management

➢ Maintain strong relationships with existing customers to ensure satisfaction and repeat business.

➢ Act as a point of contact for day-to-day client inquiries, requests, and basic issue resolution.

➢ Support the Sales Manager in identifying and approaching new customers in cement, building

materials, and industrial packaging.

Sales & Business Development

➢ Execute sales activities in line with the sales strategies set by the Sales Manager.

➢ Achieve assigned sales targets for volume, revenue, and margins.

➢ Monitor competitor activity and share insights with the Sales Manager.

➢ Support in negotiations on pricing, payment terms, and contracts within approved limits.

Order Management & Coordination

➢ Coordinate with Planning, Production, and Logistics teams to ensure accurate and timely order

processing.

➢ Track customer orders and delivery performance, escalating issues where needed.

➢ Follow up with Finance to support receivables collection.

Reporting & Analysis

➢ Prepare weekly sales activity reports, highlighting customer visits, order status, and pipeline

updates.

➢ Monitor KPIs such as sales volume, delivery performance, and customer complaints, proposing

improvements to the Sales Manager.

Systems & Teamwork

➢ Use ERP/SAP systems for order entry, invoicing, and customer records.

➢ Maintain accurate data in sales reports and CRM tools.

➢ Work closely with the Sales Manager and colleagues across Sales, Production, and Finance to meet

company objectives.

Qualifications & Experience

➢ Bachelor's degree in Business, Marketing, or related field.

➢ 3–5 years of proven sales experience, ideally in packaging, cement, or building materials.

➢ Strong understanding of sales processes and customer relationship management.

➢ Good communication, negotiation, and problem-solving skills.

➢ Knowledge of ERP systems (SAP preferred)