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ideolux

Sales Support Associate

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  • Posted 22 hours ago
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Job Description

About Ideolux

Ideolux is a leading LED lighting company specializing in the design, engineering, and production of high-quality, project-grade LED lighting solutions. Our products, systems, and services comply with international quality and safety standards.

Key Responsibilities

  • Support Lighting Sales for Middle East projects
  • Manage day-to-day operations of the lighting solutions department, ensuring quality, accuracy, and efficiency
  • Coordinate closely with Sales, Technical, Logistics, and Procurement teams to ensure smooth project execution
  • Maintain proper documentation for quotations, technical submittals, order confirmations, delivery schedules, and client communications
  • Monitor inventory and logistics, including ordering, receiving, and shipping of products
  • Ensure all project-related information is properly recorded, updated, and shared with relevant teams
  • Handle customer inquiries and complaints, ensuring timely and documented resolution
  • Assist with administrative and reporting tasks as required
  • Perform other related tasks supporting lighting sales and sales operations

Qualifications

  • Excellent verbal and written communication skills
  • Bachelor's degree in Electrical Engineering or related technical field (preferred)
  • Strong time management and organizational skills
  • Detail-oriented with good documentation practices
  • Positive and professional attitude
  • Ability to work under pressure and meet deadlines
  • Willing to learn and undergo training
  • Experience in logistics and procurement is an advantage

Benefits

Health Insurance (after probationary period)

Competitive Salary Based On Skills And Experience

Work-from-home / Remote setup

Yearly Bonud

Performance Appraisal

Working Schedule (UAE Time)

Monday to Friday: 9:00 AM – 1:00 PM | 1:30 PM – 6:30 PM

Saturday: 9:30 AM – 12:30 PM

Sunday: Off

Total: 48 working hours per week

More Info

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About Company

Job ID: 148682757