Sales Team & Unit Manager

Company Description MetLife is a global financial services company providing insurance, annuities, employee benefits, and asset management solutions to individuals and institutions. Founded in 1868, MetLife operates in more than 40 markets worldwide and holds leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. The company is focused on helping customers navigate rapid economic and social change by offering flexible products, intuitive experiences, and new services. MetLife is transforming its business to become simpler, more focused, and future-facing, aiming to deliver greater value as a trusted partner. The organization is committed to navigating life together with its customers and stakeholders.
Role Description The Sales Team & Unit Manager is a full-time hybrid role based in Cairo, Egypt, with a combination of on-site work and some work-from-home flexibility. This role is responsible for leading and managing a sales unit, setting clear sales targets, monitoring performance, and providing regular coaching and feedback to team members. The manager will oversee daily sales activities, ensure adherence to MetLife's policies and procedures, and support the team in delivering high-quality customer service and consultative sales of MetLife products. The role includes recruiting, onboarding, and training new sales team members, organizing sales meetings, and driving initiatives to improve sales effectiveness and customer satisfaction. The Sales Team & Unit Manager will collaborate with cross-functional stakeholders, prepare performance reports, and contribute to strategic sales planning in the local market.
Qualifications

• Demonstrated team management and leadership skills, including the ability to motivate, mentor, and develop sales professionals.
• Strong communication skills, with the ability to present information clearly, build relationships, and collaborate across diverse teams.
• Proven customer service and client relationship management skills, with a focus on understanding customer needs and delivering appropriate solutions.
• Experience in training and coaching, including organizing workshops and providing ongoing support to improve sales capabilities.
• Solid sales skills, with a track record of meeting or exceeding targets in insurance, financial services, or a related industry.
• Bachelor's degree in business, finance, marketing, or a related field, or equivalent practical experience.
• Strong analytical and reporting abilities, including proficiency with CRM tools and basic office software.
• Ability to work effectively in a hybrid environment, managing priorities and time across on-site and remote settings.
• Fluency in English and Arabic, both written and spoken, is highly beneficial.
• Knowledge of insurance or financial services products and local market regulations is an advantage.