Salesforce (Service and Sales Cloud) Sr Developer

**Salesforce Service and Sales Cloud Developer**

We are seeking a dynamic and experienced Salesforce Service and Sales Cloud Developer to join our growing team. You will be responsible for implementing production-ready features on Salesforce Service and Sales Cloud. You will work closely with cross-functional teams to gather requirements and translate them into technical solutions.

## Responsibilities

- Own the solutions recommended and act as a trusted advisor to our team, internal stakeholders, and partners.

- Bring a deep understanding of the Salesforce platform, with expertise in Service and Sales Cloud solutions.

- Communicate ideas and solutions clearly to stakeholders with strong interpersonal skills.

- Have 6–8 years of hands-on experience implementing Salesforce solutions using Sales and Service Cloud platforms.

- Demonstrate strong experience with configuration and development of:

- Apex

- Apex Triggers

- Lightning Aura/LWC Frameworks

- Visualforce

- Understand Salesforce development best practices, data modeling, design patterns, and design limitations.

- Have hands-on experience with:

- Workflow Rules

- Flows

- Case Management

- Knowledge Base

- Chatbot

- Communities

- Service Console customization

- Have strong understanding and hands-on experience installing, configuring, and customizing CTI Adapter, including CTI Flows. Understanding of backend Lambdas is a plus.

- Lead the Salesforce team in delivering Sales Cloud and Service Cloud solutions.

- Collaborate with business stakeholders to gather and translate requirements into scalable and maintainable Salesforce solutions.

- Design, configure, and oversee implementation of Salesforce features such as case management, lead/opportunity management, workflows, reports, and dashboards.

- Manage day-to-day operations, project tasks, and sprint planning in an Agile environment.

- Possess exceptional communication skills, including written, verbal, and interactive communication.

## Preferred Qualifications

- Service Cloud Consultant certification

- Admin or Advanced Admin certification

- Platform Developer certification

## What We Offer

- Competitive salary and benefits package.

- Opportunity to work with a talented and passionate team.

- Professional development and growth opportunities.

- Flexible work environment.