Opportunity for Salesforce Solution Architect
Contract | Immediate
Key responsibilities:
Solution Architecture
- Define end-to-end architecture for Salesforce Sales and Service Cloud implementations.
- Design data models, security models, and sharing rules aligned with business requirements.
- Ensure integration with external systems (ERP, CRM, telephony, CTI, etc.) using APIs and middleware.
Integration & API Management
- Architect integrations using REST/SOAP APIs, MuleSoft, and other middleware platforms.
- Implement Omni-Channel, CTI integrations, and Service Console optimizations.
Technical Leadership
- Lead technical workshops and guide development teams on Salesforce best practices.
- Review code, enforce standards, and ensure maintainability and scalability.
Performance & Security
- Implement security measures for data protection and compliance (GDPR, ISO standards).
- Optimize system performance and scalability for large user bases.
Productivity & Collaboration
- Utilize Microsoft 365 Copilot AI tools for:
- Automating architecture documentation and technical specifications.
- Generating meeting summaries and action items in Microsoft Teams.
- Streamlining project tracking and reporting in SharePoint and Planner.
Stakeholder Engagement
- Translate technical concepts into business-friendly language for stakeholders.
- Collaborate with product owners, business analysts, and delivery teams.
Key Skills/Knowledge:
Salesforce Expertise
- Deep knowledge of Sales Cloud, Service Cloud, Experience Cloud, and Omni-Channel.
- Proficiency in Apex, Lightning Web Components (LWC), and Salesforce APIs.
Integration & Architecture
- Strong understanding of API-driven architecture, middleware, and microservices.
- Experience with CI/CD pipelines and DevOps practices.
AI & Productivity Tools
- Practical knowledge of Microsoft 365 Copilot for workflow automation and collaboration.
Certifications (Preferred)
- Salesforce Certified Technical Architect
- Salesforce Sales Cloud Consultant
- Salesforce Service Cloud Consultant
- Integration Architecture Designer
Soft Skills
- Excellent communication, leadership, and problem-solving abilities.
Experience required:
- 15+ years in Salesforce ecosystem, with 12+ years in Sales & Service Cloud implementations.
- Proven experience in architecting enterprise-scale CRM solutions.
- Hands-on experience with complex integrations and security compliance.
- Familiarity with Agile methodologies and DevOps practices.
- Exposure to AI-driven productivity tools like Microsoft 365 Copilot.
Overall Experience (in Yrs)
Considerations
- 6 Month Contract
- Locations – Pan India
- Work from office
- Monday to Friday working
Screening Criteria
- 15+ years in Salesforce ecosystem, with 12+ years in Sales & Service Cloud implementations.
- Proven experience in architecting enterprise-scale CRM solutions.
- Hands-on experience with complex integrations and security compliance.
- Available for 6 month contract
- Available to work from office in Pan India
- Available to join within 2 weeks
