Role Purpose
- Report Design & Development: Create interactive, complex, sub-reports, drill-down, and cross-
tab reports using Crystal Reports Designer.
- Requirement Gathering: Translate business needs into technical specifications and data models.
- BO Administration: Work with Central Management Console (CMC) to schedule, publish, and
manage reports.
- Data Handling: Write and optimize SQL queries and manage data connections.
- Universe Design: Develop/maintain Universes (IDT/UDT).
- Testing & Support: Perform Unit and System testing; troubleshoot reporting issues.
- System Optimization: Monitor system performance, resolve complex technical issues, and
manage system upgrades.
- Support & Troubleshooting: Resolve complex technical issues and provide ongoing support to
ensure system stability.
- Documentation: Maintain clear and accessible technical documentation to support delivery and
knowledge sharing.
- Stakeholder Engagement: Communicate effectively with technical and non-technical
stakeholders, translating technical concepts into actionable outcomes.Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:
5+ years of experience in BO crystal report development
Crystal Reports: Expert-level mastery of version 2013/2016/2020, including version upgrades and cross-platform
integration. Expert level in Crystal Reports 2013/2016/2020 and SAP Business Objects XI R2/3.1/4.x
Tools: Experience with Business Objects Enterprise (BI Launchpad), Web Intelligence (WebI), and ETL tools.
Advanced SQL: Deep proficiency in writing complex, highly optimized SQL queries, stored procedures, and triggers.
Database: Strong knowledge of SQL (Oracle, SQL Server, SAP HANA).
SAP BO Suite: Extensive experience with Information Design Tool (IDT), Central Management Console (CMC), and Web
Intelligence (WebI).
Data Modeling: Expertise in dimensional modeling, including Star and Snowflake schemas.
Administration: Competence in Central Management Console (CMC) for user rights management, scheduling, and server
monitoring
Previous Experience
Worked in any banking sector within IT on digital channels platforms support.
