We are seeking an experienced SAP DBM (Dealer Business Management) / VMS (Vehicle Management System) Consultant to support and optimize automotive business processes within our SAP landscape. The ideal candidate will have strong domain expertise in vehicle sales, service, and parts operations, along with hands-on experience in configuring and supporting SAP DBM and VMS solutions. This role will be critical in ensuring seamless integration across SAP modules and enhancing end-to-end automotive workflows.
Key Responsibilities:
- Configure and support SAP DBM and VMS modules, including vehicle sales, service management, and parts operations
- Customize vehicle master data, status management, and vehicle lifecycle processes
- Manage procurement, inventory, warranty, and claims processing within DBM/VMS
- Support workshop/service processes including repair orders, job cards, and service billing
- Integrate SAP DBM/VMS with core SAP modules such as SD (Sales & Distribution), MM (Materials Management), FI (Finance), and CRM
- Collaborate with business stakeholders to gather requirements and translate them into functional specifications
- Perform system configuration, testing (unit, integration, UAT), and deployment support
- Troubleshoot and resolve issues related to automotive processes and system integrations
- Ensure data consistency and integrity across vehicle, parts, and service records
- Provide user training, documentation, and post-go-live support
- Identify opportunities for process improvements and recommend industry best practices
Requirements
Required Qualifications:
- Bachelor's degree in Information Technology, Computer Science, Automotive Business, or a related field
- Minimum 5+ years of hands-on experience in SAP DBM/VMS implementation or support
- Strong understanding of automotive business processes, including vehicle sales, aftersales service, and parts management
- Experience with SAP ECC or SAP S/4HANA, including automotive-specific add-ons
- Proven experience integrating DBM/VMS with SD, MM, FI, and CRM modules
- Knowledge of warranty management, service operations, and dealer workflows
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
Preferred Certifications:
- SAP Certified Application Associate – Sales and Distribution (S/4HANA, e.g., C_TS462)
- SAP DBM / VMS-specific training or OEM-recognized certification (as applicable)
Additional Skills (Preferred):
- Experience with SAP Fiori applications for automotive and dealer management
- Familiarity with SAP Customer Experience (CX) or CRM integrations
- Knowledge of data migration, master data governance, and reporting tools
- Experience in Agile/Scrum project environments
- Understanding of automotive industry standards, compliance, and dealer network operations
