Job Description
Who We Are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About This Role
We are seeking a Scrum Master to enable Agile delivery and continuous improvement across one or more teams. This role acts as a servant leader, coaching teams, removing impediments, and ensuring adherence to Agile principles and practices. You will facilitate collaboration, drive high-quality delivery, and help teams achieve business objectives through effective planning and risk management.
What You'll Do
Facilitate Program Increment (PI) planning sessions to ensure alignment and commitment across teams.Support teams in estimating capacity and velocity for upcoming sprints and breaking down features into manageable user stories.Use historical data to forecast future sprints and PI planning.Ensure timely delivery of high-quality increments at the end of each sprint.Coach and mentor team members on Agile principles, Scrum, and SAFe practices.Facilitate Scrum ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.Identify and manage risks, develop mitigation plans, and resolve dependencies to avoid delays.Promote effective communication and collaboration within and across teams.
Who You Are
Experienced in working with international, distributed teams and multi-disciplinary projects.Skilled in stakeholder engagement, organisation, and prioritisation with proven ability to produce detailed plans.Strong communicator with mentoring capabilities and a proactive, collaborative approach.Knowledgeable in servant leadership, facilitation, conflict resolution, and continuous improvement.Holds a degree in Computer Science or equivalent experience, with 2+ years as a Scrum Master or in a Scrum team.Familiar with Agile frameworks (Scrum, SAFe, Kanban) and delivery tools (JIRA, ADO, Confluence).Certifications such as CSM or PSM are a plus.
Not a perfect fit
Concerned you may not meet every requirement Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
What's In It For You
Opportunity to work in a global, collaborative environment with cutting-edge Agile practices.Exposure to large-scale projects and cross-functional teams.Career growth through continuous learning and development programmes.
What Skills You Will Learn
Advanced Agile and SAFe methodologies.Risk management and dependency resolution in complex delivery environments.Leadership and facilitation skills for high-performing teams.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join Us
At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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