Seasonal Clubhouse Manager (Including Pool area)

Under the general direction of the General Manager or his/her delegate, the Clubhouse Manager is responsible for overseeing clubhouse, recreation, sports facilities, and pool area operations. The role ensures a safe, clean, and enjoyable environment for guests, residents, and staff, and is performed during the summer season while adhering to established policies and procedures.

• Internal:
  

  • Reports directly to the General Manager or delegate on matters related to recreation, sports, and pool operations.

  • Supervises recreation, sports, pool area, and admin office.

  • Coordinates with other department heads as necessary.

• External:
  

  • Engages with guests, members, and the local community to promote services and ensure satisfaction.

Operations & Safety:

• Supervise daily activities of the clubhouse and pool area during the seasonal working period.

• Ensure safety and security standards for all clients and employees.

• Maintain cleanliness and functionality of recreational and sports equipment and pool facilities.

• Conduct routine inspections and report maintenance issues promptly.

• Enforce compliance with safety, hygiene, and operational standards.

Staff Management:

• Oversee performance of recreation, sports, and pool staff, especially those in guest-facing roles.

• Enforce staff appearance, hygiene, and conduct standards.

• Support training and development initiatives as needed.

• Conduct regular briefings during shifts to align staff on procedures and upcoming events.

Planning & Budgeting:

• Assist in managing budgets and inventories related to recreation, sports, and pool operations during the season.

• Support strategic planning and marketing initiatives under management guidance.

Customer Relations:

• Engage with guests to ensure satisfaction and handle feedback professionally.

• Resolve guest concerns or escalate issues as appropriate.

Additional Responsibilities:

• Support special projects and assignments as directed by the General Manager.

• Perform other duties as needed to maintain smooth clubhouse operations

  
  
  

• Experience in facility management, hospitality, or recreation preferred.
  

• Proven supervisory and operational management skills.

• Strong leadership and team management skills, adaptable to seasonal dynamics.

• Excellent communication and interpersonal skills.

• Knowledge of pool safety regulations and facility management.

• Strong organizational and planning abilities.

• Budgeting and resource management skills.

• Customer service oriented.

• Basic computer skills for administrative duties.