Follow detailed operational process and procedures to appropriately analyse, escalate, and assist in remediation of critical information security incidents.
Correlate and analyse events using the Splunk/Log Rhythm/Qradar SIEM tool to detect IT security incidents.
Conduct analysis of log files, including forensic analysis of system resource access.
Review customer reports to ensure quality and accuracy.
Monitor multiple security technologies, such as SIEM, IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sources.
Respond to inbound requests via phone and other electronic means for technical assistance with managed services.
Respond in a timely manner (within documented SLA) to support, threat, and other cases.
Document actions in cases to effectively communicate information internally and to customers.
Resolve problems independently and understand escalation procedure.
Maintain a high degree of awareness of the current threat landscape.
Participate in knowledge sharing with other analysts and writing technical articles for Internal Knowledge Bases.
Perform other essential duties as assigned.
Able to work in rotating shifts within a 24/7 operating environment.
Qualifications & Skill
sA Degree in Computer Science, Information Systems, Electrical Engineering, or a closely related degree
.An active interest in internet security, incident detection, network and systems security
.A sound knowledge of IT security best practices, common attack types and detection/prevention methods
.Demonstrable experience of analysing and interpreting system, security, and application logs
.Knowledge of the type of events that both Firewalls, IDS/IPS, and other security related devices produce
.Experience in using SIEM tools such as Splunk, Log Rhythm, Qradar, Alien Vault, NitroSecurity, etc
.TCP/IP knowledge, networking, and security product experience
.Knowledge of Cyber Kill Chain and MITRE ATT&CK frameworks
.Possible attack activities, such as scans, man in the middle, sniffing, DoS, DDoS, etc. and possible abnormal activities, such as worms, Trojans, viruses, etc
.CCNA, CISSP, GCA, GCIA, GCIH, CEH certification would be preferable
.Outstanding organizational skills
.Exclusive focus and vast experience in IT
.Strong analytical and problem-solving skills
.A motivated, self-managed, individual who can demonstrate above average analytical skills and work professionally with peers and customers even under pressure
.Very good communication skills
.Strong written and verbal skills
.Strong interpersonal skills with the ability to collaborate well with others
.Ability to speak and write in English is required; Arabic is preferred
. Benefi
tsHealth insurance with one of the leading global providers for medical insuranc
e.Career progression and growth through challenging projects and wor
k.Employee engagement and wellness campaigns activities throughout the yea
