Job Title: Security Project Manager
Reporting to: Operations Manager / Branch Manager
Direct Reports: Security Guards, Site Supervisors, Project Coordinator
Location: Abu Dhabi, UAE
The Job
The successful candidate will be accountable for (but not limited to) the following:
Operations & Administration
- Ensure guards at site are carrying out their day to day responsibilities and preparing daily / feedback reports.
- Carry out random checks day / night of the posts to ensure personnel are performing duty efficiently, check turnout whenever necessary.
- Maintenance of discipline of the guard force and issue of disciplinary reports.
- Day to day administration of site guard force – sanctioning of leaves and deployment of relievers
- Recommend termination to immediate superior in case of continued indiscipline by the guard.
- Recommend promotion / salary increment for employees with excellent performance record / those scoring high marks in tests. Issue letters of appreciation for work well done
- Training & deployment of security personnel as per client's / new contract requirements and coordinating with Branch Manager.
- Accurately filling and forwarding the reports to BM & Accounts to enable preparation of correct invoices.
- Co-ordination with accounts department for follow-up / receipt of payment from clients.
- Follow up with clients to ensure contracts are signed and renewed to safeguard G4S interests.
- Adherence to Health and Safety and Quality Management System procedures and its performance.
Sales & Client Relations
- Generating enquiries and preparation of quotations based on client requirements & site surveys, if required.
- Meet clients regularly to ensure satisfaction with our service
- Immediate follow up with clients in case of complaints / incidents & in case of any emergency.
- Prompt reply to clients correspondence/additional deployment requests/change of guard etc.
Selection Criteria
- Diploma / Bachelor's Degree in any field from a reputable university.
- Minimum of 8 years progressive experience in the private security field preferably from the service industry, leisure and hospitality sector, or travel and tourism.
- Must have a valid SIRA security license.
- Effective communication skills, written and verbal
- Proven ability to handle conflict resolution & de-escalation
- Leadership skills.
