Senior Administrative Officer/ Administrative Assistant

Company Description

IGE Educational Services LTD is a holding company that owns three pioneer educational brands

(The IG Club, The IG School, and Mapout) operating in many countries around the world. The

company is registered in Egypt and the UK with partnerships that exceed 100 schools in Egypt and

350 universities worldwide. IGE provides educational counseling to students and parents regarding

their current and future studies, educating hundreds of students annually giving them access to a

world-class education that might not be available in their own towns, and linking students with a

tremendous number of higher education institutions worldwide.

IGE Provides consultancy to educational institutions interested in striving for excellence. British

International Schools seek consultancy by IGE at a concept stage to be built to be a pioneer at the

secondary education stage and have the maximum parent and student satisfaction. Higher Education

Institutions looking to attract students at bachelor's degree level seek IGE's consultancy to create a

set of USPs and build a strategic and execution plan for marketing and recruitment.

IGE was launched in 2012 and aims to exist and expand to serve more students and educational

institutions globally. Our team of professionals makes us get closer to our vision every day.

Senior Administrative OfficerRole Description

We are seeking a highly organized and proactive Senior Administrative Officer to oversee

administrative functions, office operations, and customer service activities. The ideal candidate will

have strong experience in administration, excellent communication skills, and a solution-oriented

mindset to ensure smooth day-to-day operations.

Key Responsibilities

Manage and oversee daily administrative and operational activities.

Handle customer service inquiries professionally via phone and email.

Ensure efficient office management, including supplies, records, and facilities coordination.

Support management with scheduling, reporting, and documentation.

Coordinate internal processes to improve efficiency and workflow.

Maintain accurate records and ensure compliance with internal procedures.

Act as a key point of contact between departments, clients, and external partners.

• Identify operational issues and implement effective solutions.

Requirements:

Minimum 3 years of experience in an administrative or office management role.

Excellent verbal and written communication skills.

Strong problem-solving and decision-making abilities.

High level of organizational and multitasking skills.

Ability to work independently and manage priorities effectively.

Proficiency in MS Office and administrative systems.

Professional attitude with strong customer service orientation.

Administrative Assistant Role Description

We are looking for a motivated and organized Administrative Assistant to support our administrative, operational, and customer service activities. This role is ideal for a recent graduate

or entry-level candidate who is eager to learn, has strong communication skills, and can contribute

positively to a professional office environment.

Key Responsibilities

Provide administrative support to daily office operations.

Handle customer inquiries professionally via phone and email.

Assist with scheduling, filing, data entry, and document management.

Support office management tasks, including supplies and coordination.

Maintain accurate records and follow internal procedures.

Communicate effectively with internal teams and external contacts.

Assist in resolving routine administrative and customer service issues.

Skills & Qualifications

Excellent verbal and written communication skills.

Strong organizational and time-management abilities.

Good problem-solving skills and attention to detail.

Ability to multitask and work efficiently in a fast-paced environment.