Job Description
We are looking for a professional and experienced Senior Administrative Supervisor to join an industry leader in domestic services in the UAE. The successful candidate will manage a high volume of administration, communicating with both management and clients, ensuring continual improvement in customer satisfaction.
Responsibilities:
Supervise and monitor daily operations within the contracts department.
Effectively train, mentor and support contracts administrators & front of house staff in effective data entry and contracts management flow.
Ensure given KPIs are achieved and maintained.
Prepare weekly, monthly, quarterly and annual reports for senior management on the status of current contracts & payment or as requested.
Provide service delivery assurance to ensure maximum service availability and performance.
Propose different solutions outside of set parameters to address more complicated, day-to-day problems with contracts, service lines, markets, sales processes, or customers.
Building the subject matter expertise within the function and provide resources into approved contracts whilst maintaining operational coverage and efficiency.
Job Qualifications
Bachelor's Degree
at least 2+ years experience in UAE
Confident communicator with excellent conflict resolution ability
Sharp eye for attention to detail
Company Benefits:
Fully funded Employment Visa, EID and Medical Insurance
Gratuity at the end of your service
30-days paid vacation and flight ticket allowance annually
Professional and executive offices, 1-minute walk from metro stations
Desired Candidate Profile
Education:
Bachelor of Business Administration(Management)
Gender:
nm
Nationality:
Any Nationality
