Transguard Workforce Solutions is the UAE's leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.
We are currently recruiting for an Senior Analyst Airport Systems for our client who is leading company in the aviation industry with office location to be based in Dubai.
Responsibilities:
- Lead the design, deployment, and integration of airport systems supporting terminal operations (check-in, boarding, gates), airfield management (AODB, resource management, surveillance systems), and baggage handling (BHS, BRS, Baggage Track & Trace).
- Define technical and operational requirements in alignment with airport strategic goals, safety standards, and future capacity planning.
- Collaborate with internal and external stakeholders, consultants, and solution providers to ensure systems are implemented on schedule, within scope, and meet all performance and quality benchmarks.
- Oversee the daily performance and reliability of operational systems to ensure uninterrupted 24/7 functionality.
- Develop and maintain SOPs, system incident response protocols, and business continuity strategies to ensure high availability and resiliency.
- Coordinate closely with AOCC, IT, baggage operations, and airside teams to enable integrated, real-time situational awareness
Requirements:
- Bachelor's degree in Engineering, Information Technology, or Aviation Management; Master's degree preferred.
- 10 years of experience in airport systems or aviation IT, including leadership in large-scale technology implementations.
- In-depth knowledge of: I. Terminal systems (CUTE/CUPPS, CUSS, FIDS, BRS, Security Screening) II. Airfield systems (AODB, RMS, Surface Movement, Airport Surveillance, GMS) III. Baggage systems (BHS, SCADA, integration with airline DCS and BRS)
- Experience in designing or implementing AI/ML-enabled systems to support data-driven operations.
- Proven track record in enhancing seamless passenger processing, self-service technologies, and biometric integrations.
- Familiarity with aviation standards (IATA, ICAO, ACI), and ITSM frameworks (e.g., ITIL).
- Excellent interpersonal and communication skills, both written and verbal.
- Proficiency in English language is essential.
