Job purpose and objective
ADSS is a leading retail and institutional brokerage based in Abu Dhabi. ADSS is undergoing a transformative, multi-year journey to become a fast-growing, purpose-led, and data-driven enterprise, dedicated to delivering market-leading personalised content, propositions, and experiences for traders. To reinforce client-centricity, ADSS is redesigning its structure, technology, and operations while fostering a high-performance culture underpinned by The ADSS Way. This transformation aims to position ADSS as a dynamic, innovative, and trusted market leader, as measured by the feedback of clients, talent, shareholders, and competitors.
We are seeking a talented and experienced Salesforce Administrator cum Developer to join our dynamic team. As a Salesforce Administrator,/Developer you will be responsible for ensuring the smooth operation of our Salesforce platform, optimizing its capabilities, and supporting various departments in achieving their goals. You should have a strong background in
Salesforce administration, excellent problem-solving skills, and a passion for delivering high-quality solutions.
Key responsibilities and accountabilities
- Configure, customize, and maintain Salesforce CRM using declarative tools (Flows, Process Builder, Validation Rules, Reports, Dashboards).
- Develop, test, and deploy Apex classes, triggers, and Lightning Web Components (LWC) for moderate complexity solutions.
- Implement and manage authentication and authorization mechanisms, including SSO, OAuth 2.0, Connected Apps, and Named Credentials.
- Provide daily Salesforce administration support, including user management, profiles, permission sets, sharing rules, and data management.
- Act as the Salesforce support owner, coordinating day-to-day support activities and ensuring timely resolution of user issues.
- Work closely with business users and stakeholders to understand current processes, provide operational support, and suggest system improvements.
- Manage data imports, exports, cleansing, and ongoing data quality using Data Loader, reports, and validation controls.
- Monitor system performance, troubleshoot issues, and optimize the system for efficiency and reliability.
- Build and maintain reports and dashboards to support operational and management reporting needs.
- Assist in deployment and release management using Salesforce DX, Git, or equivalent tools.
- Support release planning, UAT coordination, and post-deployment validation with business users.
- Assist with environment management (sandboxes, refreshes) and access reviews in line with security and compliance requirements.
- Stay updated with Salesforce releases, new features, and platform enhancements.
Qualifications
- B.Tech/M.Tech in Computer Science or equivalent
- Preferred Certifications:- Salesforce Platform Developer I, Salesforce App Builder, Salesforce Sales Cloud and Service Cloud, Salesforce Advanced Administrator Certification
Experience
- 6+ years of experience on the Salesforce platform with strong knowledge of core Salesforce features and architecture.
- Hands-on experience with Apex, LWC, SOQL/SOSL, and declarative development tools.
- Experience with asynchronous processing (Batch Apex, Queueable, Scheduled Jobs) is preferred.
- Strong knowledge of Salesforce security, profiles, permission sets, sharing rules, and data access controls.
- Experience with Salesforce Experience Cloud (Communities) is a plus.
- Exposure to integrations using REST/SOAP APIs.
- Knowledge of CI/CD processes and version control is desirable.
- Knowledge of Salesforce Marketing Cloud and OwnBackup is a plus.
- Strong analytical, problem-solving, and communication skills.
- Experience working in financial services, fintech, or regulated environments is a plus.
- Prior work experience in the UAE is preferred.
Skills
- Excellent communication and problem-solving skills.
- Strong attention to detail and commitment to data accuracy.
- Experience with Lightning UI
- Experience with Salesforce Mobile App.
- Familiarity with agile methodologies.
