Do you want to love what you do at work Do you want to make a difference, an impact, transform people's lives Do you want to work with a team that believes in disrupting the normal, boring, and average
If yes, then this is the job you're looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi's #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA
Key Responsibilities:
Collaborate with the stakeholders to identify and prioritize the business needs, scope of work, and requirements
Write clear and comprehensive, internal and external documentation such as business requirements documents (BRDs), functional specifications, use cases, process flows, and user stories
Effectively communicate requirements, key insights, and findings to cross-functional team members, management, and other stakeholders
Monitor project status by performing a daily follow-up with the teams, resolving problems, publishing progress reports, and recommending actions
Conduct meetings and presentations to share ideas and findings
Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions
Collaborate with project managers to define project scope, goals, and deliverables
Facilitate meetings and workshops to gather feedback, and ensure alignment between business objectives and project deliverables
Assist in testing and validation of solutions to ensure they meet business requirements
Create training materials, conduct user training sessions, and facilitate the transition to new processes, systems, or solutions
Requirements
Proven experience with requirements gathering and analysis, as well as business process modeling
The ability to understand problems and find solutions
The ability to present findings and recommendations to senior management, as well as conduct stakeholder meetings
Strong communication skills, both verbal and written, with the ability to interact effectively with stakeholders at all levels
The ability to influence stakeholders and work closely with them to determine acceptable solutions
Solid understanding of software development life cycle (SDLC)
Experience with Agile methodologies and project management practices
Proficient in tools for documentation and project tracking (e.g., JIRA, Confluence)
Excellent problem-solving skills with a keen attention to detail
Experience in creating detailed reports and giving presentations
Exceptional analytical and conceptual thinking skills
Advanced technical skills, experience with system integration, APIs, and web services
Excellent documentation skills
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
Advanced written and verbal communication skills in both English and Arabic are a must
Key Qualifications:
Bachelor's degree in Business or IT/Computer Science
At least 5-7 years of experience in business analysis or a related field is required
