Senior Commercial Sales Account Manager

Company Description

IT Dynamics Group is a leading IT solutions provider in Egypt and the UAE, with over 15 years of proven expertise and 500+ satisfied clients. With a portfolio of 800+ successful projects, we transform businesses into efficient, secure, and connected enterprises. We deliver end-to-end solutions in Collaboration, Security, Data Center, Enterprise Network, and Infrastructure. Our certified team designs, implements, and maintains tailored systems using cutting-edge technologies, empowering organizations to excel in today's fast-paced digital landscape.

Role Description

As aSeniorSales Account Manager, you will be responsible for managing and expanding customer relationships while identifying new business opportunities. You'll collaborate closely with presales, technical, and delivery teams to ensure client satisfaction and achieve sales goals.

Responsibilities:

Develop and maintain strong, long-term relationships with both new and existing clients.

Initiate and manage the sales process, including prospecting, scheduling meetings, conducting presentations, and understanding client requirements.

Identify business opportunities, prepare tailored proposals, and successfully close deals to achieve revenue targets.

Expand sales within existing accounts by introducing new products and services while ensuring high levels of client satisfaction.

Collaborate closely with internal teams to design and deliver solutions that meet client needs and align with company offerings.

Maintain accurate records of all sales activities, pipelines, and forecasts within the CRM system.

Represent the company professionally at client meetings, industry events, and vendor engagements.

Deliver exceptional client service on a day-to-day basis, ensuring client expectations are met or exceeded.

Stay current on technology trends, vendor solutions, and market dynamics to effectively position offerings.

Qualifications

• Customer Satisfaction and Customer Service skills
• Account Management and Lead Generation skills
• Strong communication skills
• Experience 6 years in IT infrastructure sales in or account management roles
• Ability to work in a fast-paced environment
• Knowledge of computer networking solutions is a plus
• Bachelor's degree in Computer Engineering or any related field
• Excellent Sales, Presentation skill, technical skills & negotiation skills