Engagement details:
- Job Title: Senior Credit Cards Product and Portfolio Expert
- Client: Global Cards & Payments Firm
- End-client: Leading Bank
- Employment type: Initial 12-month contract with strong potential for extension
- Location: Onsite in Riyadh, KSA
- Experience level: 12+ years
Role Overview:
Our client, a global leader in the Cards & Payments industry, is engaged with a leading bank in Riyadh and is seeking to onboard a Senior Credit Cards Product and Portfolio Expert. The selected Consultant will support the Head of Cards in formulating and executing the bank's cards strategy, focusing on driving spend, engagement, and profitability across the platinum and premium customer segments.
This position demands extensive product expertise, strong project management capabilities, and in-depth digital banking knowledge to bridge existing capability gaps, reduce dependence on acquisition-driven growth, and establish a sustainable, long-term strategy for portfolio expansion.
Mandatory requirements include fluency in both Arabic and English, proven experience in product launches and CVP (Customer Value Proposition) development, thorough understanding of SAMA regulations, and sound knowledge of cards (Debit, Credit, and Prepaid) profitability and key performance metrics.
As part of this initiative, female professionals with relevant cards and portfolio expertise are encouraged to apply for this strategic Riyadh-based role.
Key Responsibilities:
- Lead the cards strategy to grow spend, retention, and profitability, with focus on platinum and world portfolios.
- Manage the end-to-end product lifecycle including proposition design, features, benefits, and pricing.
- Enhance portfolio performance metrics (activation, spend per card, attrition, profitability) through targeted actions.
- Optimize P&L management by balancing interchange, rewards, fees, and cost structures.
- Design loyalty and rewards programs that drive daily spend and customer stickiness.
- Champion digital-first journeys for acquisition, servicing, rewards, and customer engagement.
- Enhance mobile and online servicing capabilities for seamless card management.
- Drive fintech, wallet, and lifestyle integrations to increase relevance and usage in the Saudi market.
Requirements:
- A minimum of 1215 years of experience in cards or retail banking, including at least 5 years in leadership positions.
- Strong expertise in credit card product management and portfolio growth delivery.
- Proven background in digital banking and project management.
- Knowledge of the Saudi banking market, SAMA regulations, and payment trends.
- Bilingual in Arabic and English (spoken and written)
