How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
The SCM Systems & Strategy Analyst is responsible for managing supply chain processes, business tools, and operational insights within TechOps Supply Chain. This role improves visibility, communication, and collaboration across the organization to strengthen supply chain resiliency, mitigate business risks, and address commercial challenges.
Working closely with internal stakeholders, sourcing teams, and suppliers, the SCM Systems & Strategy Analyst ensures BFE and SFE contracts are efficiently operationalized by validating pricing, entitlements, and performance requirements, and communicating key contract information to business partners. The role combines administrative execution with strategic analysis, supporting critical operational needs, driving process improvements, and providing recommendations that inform commercial and operational decision-making.
As a key partner within TechOps, this role fosters cross-functional collaboration and helps ensure strategic commercial decisions are aligned with operational priorities, performance goals, and business needs.
Key Responsibilities
- Master Data Management: Development of Supply Chain Management (SCM) data infrastructure including database design, inventory of data sources, oversight of master data tables, data maintenance, and integration with various internal / external data sources, including API Development.
− Spend taxonomy, vendor-parent mapping, contract metadata, Control Tower management, reporting
- Supplier Performance Analytics: Provide analytics and reporting to drive visibility, management, and performance of project lifecycle, spend, and contracts across all TechOps SCM portfolios.
− Project benefit tracking, stakeholder engagement, and spend treatment
- Take full ownership of unit testing activities for self-created features, focusing on isolating units of code and data results validation to confirm accuracy before integration
- Transforming data to insights – Propose, Analyze & Share. Develops predictive systems and algorithms for identifying trends and driving business solutions. Works collaboratively among other talented analysts and cross functional teams to apply established and create new analytical processes on diverse datasets to deduce insights and solve real-world business problems.
- Utilizes industry-leading standards for working with large datasets to extract meaningful business information using statistics, machine learning, and heuristics. Continually seeks out opportunities to learn new and hone existing technical skills (e. g. writing SQL/code, statistics, machine learning, etc.)
- Prepares data comparisons to establish cost impact of sourcing options by supplier in conjunction with cost of supplier's operational performance
If you are highly motivated, a creative problem solver, able to read and interpret aviation contracts, have a strong background in data analytics, and are looking for an opportunity to work on a high-performing team, we encourage you to apply for this exciting role.
What You Need To Succeed (Minimum Qualifications)
- Bachelors Degree in Supply Chain Management, Finance, Engineering, MIS, or other related field, MS degree in Industrial engineering or MBA is a plus.
- 5-8 years of experience in data analytics preferably in Supply Chain settings, Finance, Planning or related fields
- Experience with reading and interpreting contracts
- The ability to problem solve using critical thinking skills and effectively multi-task and re-prioritize in a fluid and demanding environment
- A demonstrated ability to build relationships and think strategically which includes skills in communication, project management, negotiations, consensus building, presentation, and leading meetings
- A demonstrated ability to lead projects and manage cross-departmental projects and stakeholders
- Strong verbal and written communication skills
Behavioral Competencies
- Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.
- Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.
- Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.
- Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.
- Inquisitive to understand customer and business expectations while creating value addition on technical solutions.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Willingness to travel when required.
About The Company
What started as a humble, little aerial crop-dusting operation called Huff Daland Dusters in 1924 has now grown into the U.S. global airline leader in safety, innovation, reliability, and customer experience. Headquartered in Atlanta, Georgia, Delta Air Lines is known for its operational excellence and award-winning customer service.
Powered by our employees worldwide, Delta has led the airline industry in operational excellence for a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2026, Delta Air Lines continued to earn global recognition for its performance, culture and operational excellence. Delta was named to Glassdoor's 2026 Top 100 Best Places to Work list for the ninth time, standing as the only airline recognized. Delta also secured the 11th spot on Fortune's World's Most Admired Companies list, marking its 13th consecutive year earning this distinction. Delta was also recognized by Cirium as the top on-time airline in North America for the fifth consecutive year, underscoring its unwavering commitment to reliability and customer experience.
About The Delta Technology Hub (DTH), Bangalore
The DTH is one of Delta Air Lines investments in world-class business capabilities and technology aimed at transforming how Delta Air Lines operates and provides world-class travel experiences to its customers through innovation and cutting-edge methodologies. By continuously reimagining processes and driving technology-led transformation, the Delta Technology Hub plays a pivotal role in Scripting The Future Of Aviation. The organization is certified by the Great Place to Work Institute (India). The Delta Technology Hub was a finalist for the iVolunteer Awards 2024/2025 in the Leader in Employee Volunteering category. This nomination highlights our remarkable volunteering initiatives and the outstanding practices we implement to encourage and support our employee volunteering program.
For more information, please visit www.deltatechhub.com
Why join
- Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
- Deepen your knowledge by taking part in multifaceted learning and development programs –exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
- Immerse yourself in an employee-centric culture.
- Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.
- Avail a full range of benefits that support you and your family: Medical Insurance, Transportation to and from the DTH office, Complementary Cafeteria Meals, Special Travel opportunities and Travel Privileges, Car Lease Program, Paid time off, Parental Benefits and National Pension Scheme.
