- Position Title: Senior Dispatch Coordinator
- Department: Logistics / Operations
- Location: UAE
- Industry Preference: Construction / Manufacturing
- Experience Required: 2–3 Years
- Employment Type: Full-Time
Position Summary
We are seeking a highly organized and proactive Senior Dispatch Coordinator to oversee daily dispatch operations across the UAE. The ideal candidate will have hands-on experience in local transportation coordination, delivery scheduling, import/export documentation, and logistics administration. The candidate should be fluent in English and Hindi, possess strong computer skills, and be capable of working in a fast-paced construction or manufacturing environment.
Key Responsibilities
Dispatch & Logistics Coordination
- Plan, schedule, and coordinate daily dispatches across all Emirates of the UAE.
- Monitor vehicle movements and ensure timely delivery of materials and products.
- Coordinate with drivers, transporters, customers, and internal departments to ensure smooth operations.
- Optimize delivery routes and schedules to maximize efficiency and reduce transportation costs.
- Prepare and maintain dispatch schedules, delivery notes, and transportation records.
- Handle urgent deliveries and resolve transport-related issues promptly.
Documentation & Compliance
- Prepare, review, and maintain import/export documentation, including:
- Commercial Invoices
- Packing Lists
- Delivery Notes
- Gate Passes
- Shipping Documents
- Customs-related paperwork
- Ensure all documents are accurately completed and filed.
- Coordinate with freight forwarders, customs agents, and suppliers when required.
- Maintain compliance with UAE transportation and logistics regulations.
ERP & Data Management
- Update dispatch, inventory, and delivery records in ERP systems.
- Utilize Odoo ERP for order processing, dispatch management, and reporting (preferred).
- Generate daily, weekly, and monthly logistics reports.
- Maintain accurate records and ensure data integrity.
Customer & Internal Coordination
- Communicate delivery updates to customers and internal stakeholders.
- Coordinate with production, warehouse, procurement, and sales teams for order fulfillment.
- Address customer inquiries and delivery-related concerns professionally.
Required Qualifications
- Bachelor's Degree or Diploma in Logistics, Supply Chain, Business Administration, or a related field.
- 2–3 years of experience in dispatch coordination, logistics, or transportation operations within the UAE.
- Experience handling local dispatch operations across all Emirates of the UAE.
- Knowledge of general import/export documentation and logistics processes.
- Experience in construction or manufacturing industries is preferred.
