Job Summary:
The Senior E-Commerce Developer role is to lead, evaluate, implement, and manage IT capabilities and systems that align with the organization eCommerce business objectives.
Job Responsibilities:
- Oversee the implementation and maintenance of E-Commerce platforms and technologies.
- Collaborate with business leaders, IT teams and vendors to ensure platform stability, scalability, and security.
- Integrate E-Commerce digital systems and solutions with other business applications, such as CRM, inventory management, and ERP.
- Ensure quality implementation of APIs and data integrations to enable seamless data flow across systems.
- Collaborate with sales teams to ensure seamless integration of CRM with E-Commerce systems.
- Implement CRM tools to track customer interactions, preferences, and purchase history. Utilize CRM data to drive personalized marketing campaigns and customer engagement.
- Utilize data analytics and machine learning algorithms to generate personalized product recommendations.
- Collaborate with marketing and sales teams to utilize data-driven insights for decision-making, facilitate developing targeted marketing campaigns based on customer preferences and behaviors.
- Ensure the system allows collaborating with supply chain and fulfillment teams to ensure accurate and timely order fulfillment. Integrate inventory management systems with E-Commerce platforms for real-time updates. Ensure the availability of tracking and managing product inventory levels, availability, and stockouts.
- Oversee the development and maintenance of the organization's online store. Collaborate with designers and developers to create user-friendly and visually appealing eCommerce websites. Ensure seamless navigation, intuitive user interfaces, and optimized checkout processes.
- Implement responsive design techniques to ensure multi-device compatibility.
- Collaborate with finance and compliance teams to manage payment processing and fraud prevention.
- Evaluate and select payment gateway providers based on security, reliability, and cost-effectiveness. Ensure compliance with payment card industry data security standards. Implement and optimize E-Commerce order management capabilities and systems. Streamline order processing from placement, fulfillment, and delivery.
- Collaborate with customer service teams to ensure self-service options meet customer needs. Implement features such as order tracking, account management, and returns processing. Implement chatbots, knowledge bases, and self-help resources to enhance customer service capabilities. Monitor customer feedback and reviews to identify areas for improvement.
- Manage and optimize the E-Commerce product catalog. Collaborate with marketing and sales teams to ensure consistent messaging and branding across channels, enhance product descriptions, images, and categorization, Ensure accurate and up-to-date product information, pricing, and availability, develop SEO-friendly product descriptions and landing pages.
- Implement responsive design techniques to provide a consistent user experience across devices. Monitor and analyze website performance using SEO analytics tools. Analyze website traffic and user behavior to identify opportunities for optimization.
Job Specifications:
- Bachelor's degree in computer science, Information Systems, Digital Marketing or relevant field.
- At least 8 or more years of experience in IT & E-Commerce.
- Fluency in English is a must.
- Excellent communication and strong leadership and management skills.
- Organizational and time-management skills for meeting deadlines in a fast-paced environment.
- Practical knowledge of E-Commerce, enterprise platforms and tools (Shopify, Magento, Stripe, Salesforce, Odoo, others)
- Practical Knowledge of Magento is a Must
- Proficiency in programming languages like JavaScript, CSS, and HTML.
- Practical knowledge of web design and development.
- Practical knowledge of SEO and website management.
- Ability to analyze data and metrics.
Job Information:
- Job Type: Full time.
- Salary: Good Competitive Salary as per market industry range.
