Senior Enterprise Resources Planning Consultant

Role Purpose

The Senior ERP Financial Technical Consultant is responsible for supporting, optimizing, and enhancing finance-related capabilities within Microsoft Dynamics 365 across SIAD. The role bridges Finance, IT, and business operations to ensure that Dynamics 365 is configured, integrated, and supported in a way that improves financial control, reporting accuracy, automation, and user discipline.

The consultant is expected to reduce manual workarounds, improve data reliability, strengthen configurations, and help build a more controlled and efficient finance operation within Dynamics 365.

Key Responsibilities

1. Dynamics 365 Finance Support and Optimization

· Provide techno-functional support for Microsoft Dynamics 365 Finance and related finance processes.

· Support users across General Ledger, Accounts Payable, Accounts Receivable, Cash and Bank Management, Fixed Assets, Budgeting, intercompany accounting, financial dimensions, and reporting.

· Investigate finance-related issues, analyze root causes, and recommend sustainable corrective actions.

· Ensure system behavior aligns with finance policy, operational needs, and management reporting requirements.

2. Configuration and Functional-Technical Enhancement

· Support configuration and enhancement of posting profiles, financial dimensions, workflows, number sequences, approval structures, and tax setup.

· Translate business and finance requirements into practical Dynamics 365 solutions.

· Review existing configurations and identify gaps affecting controls, automation, and reporting quality.

· Recommend improvements that reduce manual intervention and improve finance discipline.

3. Reporting, Data Extraction, and Financial Visibility

· Develop and improve finance reports, data extracts, and dashboards from Dynamics 365.

· Support reporting through standard D365 inquiries and workspaces, financial reporting tools, Power BI, and controlled Excel extracts where needed.

· Improve visibility over P&L, balance sheet, receivables aging, payables aging, bank position, budget versus actual, entity performance, and intercompany balances.

· Reduce dependence on unmanaged manual reporting files.

4. Integration and Interface Management

· Support integration between Dynamics 365 and related business systems such as hospitality platforms, booking systems, procurement solutions, payroll, banking platforms, POS, and BI tools.

· Validate financial posting logic from source systems into Dynamics 365.

· Monitor integration failures, posting mismatches, data discrepancies, and reconciliation gaps.

· Coordinate with developers, vendors, and infrastructure teams on APIs, data flows, and interface troubleshooting.

5. Data Migration, Master Data, and Data Quality

· Support finance data migration, mapping, validation, and cleanup during implementation or enhancement phases.

· Strengthen governance over chart of accounts, vendors, customers, financial dimensions, opening balances, fixed assets, and bank accounts.

· Identify duplicates, mapping errors, incomplete records, and bad historical data affecting finance operations.

6. Testing, Release, and Change Control

· Prepare and execute test cases for finance-related enhancements and fixes in Dynamics 365.

· Support system integration testing and user acceptance testing for all finance-related changes.

· Ensure proper issue logging, defect tracking, documentation, sign-off, and release readiness before production deployment.

· Support post-release stabilization and controlled change management.

7. User Support, Training, and Adoption

· Provide day-to-day support to finance users and key business stakeholders.

· Train users on proper use of Dynamics 365 finance processes and controls.

· Prepare SOPs, process notes, user guides, and issue-resolution documentation.

· Reduce off-system workarounds and improve disciplined system usage.

8. Security, Controls, and Governance

· Support role-based access, segregation of duties, approval workflows, and audit trail requirements within Dynamics 365.

· Work with Finance, Internal Audit, and IT to strengthen control design and user-role governance.

· Support month-end and year-end closing activities from a systems and controls perspective.

Candidate Profile

Education

· Bachelor's degree in Information Systems, Computer Science, Accounting Information Systems, Finance, or a related field.

· Microsoft Dynamics certifications are preferred.

· Finance or accounting background is a strong advantage.

Experience

· 6-10+ years of relevant ERP experience.

· Strong hands-on experience in Microsoft Dynamics 365 Finance support, implementation, enhancement, or techno-functional consulting.

· Experience in group structures, holding companies, multi-entity operations, or shared-service models is preferred.

· Exposure to hospitality, travel, tourism, services, or diversified business groups is a strong advantage.

Technical Skills

· Microsoft Dynamics 365 Finance

· Finance module support and techno-functional troubleshooting

· Workflow and approval configuration

· Finance reporting and analysis support

· Data migration and data validation

· SQL and query understanding

· API and interface coordination

· Power BI exposure

· Testing, release support, and documentation

Functional Skills

· Good understanding of accounting flow and finance operations

· Solid knowledge of AP, AR, GL, Fixed Assets, Bank, Budgeting, and close cycle

· Ability to convert finance pain points into ERP-based solutions

· Strong grasp of controls, reconciliations, and reporting logic

Behavioral Competencies

· Hands-on and detail-focused

· Structured in follow-up and issue closure

· Able to work across business and technical teams

· Practical, disciplined, and solution-oriented

· Able to challenge poor system usage professionally