Senior Executive - Human Capital

Objective:

• This position is responsible for high volume recruitment in a fast paced environment. The position also must find and source candidates by conducting college visits, attending career fairs, attending network events, and by leveraging social media.
• Ensure smooth on-boarding process of the new employees and assisting with the day-to-day operations of the Human Capital functions.

Key Responsibility:

Employee Lifecycle Coordination

• Coordinate end-to-end onboarding process for new joiners including document collection, induction scheduling, and system updates in collaboration with the HC Operations team.
• Track and support probation reviews, confirmation processes, contract renewals, and internal transfers.
• Maintain and update employee records in the HRMS and ensure timely resolution of employee queries related to lifecycle transactions.

HR Support to Business Units

• Serve as the first point of contact for employees and line managers for day-to-day HR inquiries, process clarifications, and policy guidance.
• Support brand/function heads in implementing approved HR actions such as role changes, relocations, or disciplinary processes.
• Facilitate internal communications related to HR programs, announcements, and engagement events.

Performance & Development Coordination

• Support execution of the annual performance review cycle by assisting with goal-setting templates, reminders, and progress tracking.
• Coordinate with the L&D team to schedule learning sessions, ensure participation, and collect feedback.
• Assist in compiling talent data and maintaining performance history of employees.

Employee Engagement & Culture

• Help organize employee engagement activities such as team-building events, wellness campaigns, and celebration days.
• Track participation in engagement programs and generate basic reports on employee involvement and feedback.
• Escalate potential employee relations concerns to the Assistant Manager or Manager - Human Capital for review.

HR Reporting & Administration

• Maintain and share regular reports and trackers related to headcount, attrition, leaves, and employee movements.
• Ensure HR documentation, letters, and memos are issued accurately and stored in alignment with audit standards.
• Coordinate with other HR sub-functions (recruitment, admin, payroll) to resolve cross-functional issues for assigned business units.

Compliance & Process Discipline

• Ensure adherence to HR policies, SOPs, and approval workflows across all HR activities.
• Participate in internal HR audits by supporting documentation requirements and follow-up actions.
• Assist in the rollout of new policies, procedures, or systems by facilitating awareness and training sessions for staff.

Desired Experience:

The ideal Senior Executive - Human Capital in a retail company should have 3+ years of progressive experience in human resource/HRMS/administration. Proven success in driving high level cross functional collaboration, enhancing customer engagement, and achieving & exceeding sales KPI targets for stores.