Senior Executive, Premium Customers Sales

Location: Joo Chiat, Singapore

Role

Business Development Sr. Executive, PCS Singapore owns lead generation and new account acquisition across the PCS B2B portfolio. You will execute prospecting and closing activities against a pipeline you build, manage assigned existing accounts for growth and renewal, and implement account strategies set by the PCS Leader. This is a revenue-owning role with a hunter mindset (70%) paired with account management and relationship building (30%).

Duties & Responsibilities

Job Specification

1. Lead Generation & New Account Acquisition (70% focus)

• Own prospecting pipeline: identify, qualify, and pursue new accounts across the B2B segment
• Execute direct outreach (cold calls, emails, site visits, industry events) to build new relationships Lead sales negotiations, prepare proposals/quotations, and close deals
• Track pipeline metrics, conversion rates, and activity against targets
• Identify market opportunities and decision-makers in assigned segments
• Deliver consistent activity in high-priority prospect segments; comfort with rejection and resilience required

2. Account Management (30% focus)

• Manage existing account portfolio for retention, expansion, and repeat business
• Develop account strategies in alignment with Leader's direction
• Address inquiries and concerns promptly; build loyalty through consistent engagement
• Monitor account health and flag risks or opportunities
• Collaborate with operations to ensure smooth delivery and customer satisfaction

3. Sales Execution & Reporting

• Prepare accurate, timely sales reports and pipeline updates (weekly/monthly)
• Maintain disciplined CRM records of all customer interactions and sales activities
• Analyze sales data and customer feedback to identify improvement opportunities
• Work with retail sales and cross-functional teams to align efforts and execution

4. Cross-Functional Collaboration

• Collaborate with peer B2B Sales colleagues to coordinate prospecting efforts and avoid account conflicts (shared client pool)
• Work with IKAM and Projects teams to align on common clients and opportunities
• Support coordination on complex deals requiring multiple stakeholder input
• Contribute to shared market intelligence and competitive insights

Education, Training, Qualifications

Bachelor's degree in Business, Sales, Marketing, or related field

Experience & Technical Skills

• Minimum 5+ years in B2B sales, new business development, or account management — preferably in premium/complex segments or building & construction
• Proven track record of prospecting, cold outreach, and closing new accounts
• Proficient in MS Office (especially PowerPoint and Excel for reporting and presentations)
• Comfortable with CRM tools and sales analytics platforms
• Ability to work independently while collaborating cross-functionally

Languages

Fluent English

Soft Skills

• Strong interpersonal and negotiation skills; ability to build trust quickly
• Hunter mentality: comfort with rejection, self-motivated, goal-driven
• Detail-oriented and organized; strong ability to manage multiple accounts and opportunities simultaneously