About the Role
Manage and control the entire service & operational activities/deliveries of an assigned service contracts, department, section or geographical operational area under direct responsibility including Mechanical, Electrical, Plumbing, Fire & Civil Engineering works in the most effective manner.
Responsible to ensure that all the operational delivery aspects of assigned service contracts or Engineering system/s (MEP, Civil, Fire & Infrastructure Services) are delivered in an effective, efficient and professional manner to the complete satisfaction of all of our direct and indirect clients.
Responsibilities
- Motivate and lead subordinates to execute and perform job responsibilities for maximum productivity while maintaining a high degree of moral.
- Create and Develop yearly Preventive Maintenance schedules as required to upkeep the equipment/facilities of assigned operational areas in optimum operational condition at all the times with downtime minimize.
- Attending to client daily, weekly, monthly meetings as required, find meaningful remedial/corrective actions when responding to client complaints this includes visiting and discussing with the client/end user of his/her dissatisfaction/ comments.
- Escalate matters beyond the operational responsibility to Facilities Manager / Contract Manager as appropriate.
- The production of the periodic progress reports as required by the Client and Facilities / Contract Manager.
- The production of estimates / proposals as required for service contracts / refurbishment projects or variations.
- Fully responsible for ensuring proper surveying, preparing of snag reports, taking over and managing DLP & warranties of all new facilities falls within the assigned contract, department, section or geographical operational area.
- Fully responsible for implementing audits of contract performance of assigned service contracts, department, section or geographical operational area from a technical perspective; add value to the contract through conducting maintenance reviews, trend analysis and identifying prevention solutions including energy management.
- Contributing to continuous improvement and drive for value for money.
Qualifications
- Bachelors / PG Diploma/ PG Degree in Mechanical/MEP / Electronic/Electrical Engineering is a must.
- Relevant professional certification related to Facilities Management is a must.
Required Skills
- Minimum 15 – 17 years relevant experience with minimum 6 years Senior Managerial Experience.
- Should be familiar with standards of regulatory bodies as applicable to operational contracts including IEE, ASHRAE, CIBSE, NFPA, DEWA, DM, EHS & Trakhees.
- Having good working knowledge of computerized maintenance Management Systems (CMMS) will be an added qualification.
- Strategic Orientation.
- Proactive Decision Making.
- Drive for Results and Negotiation Skills.
- Maintain a good client network.
