Key Responsibilities:
- Oversee and manage all daily facilities and maintenance activities within the residence.
- Supervise and coordinate in-house maintenance staff and external contractors.
- Handle and monitor electrical, plumbing, HVAC, and general maintenance works.
- Ensure timely preventive and corrective maintenance of all systems and equipment.
- Coordinate and follow up with approved vendors and service providers, ensuring adherence to agreed scope, quality, and timelines.
- Manage and control maintenance tools, spare parts, and materials, ensuring availability when required.
- Act as the primary point of contact for all facility-related matters with the Owner and family.
- Ensure the overall condition, cleanliness, and presentation of the residence are maintained to a high standard.
- Coordinate facility readiness during special events, visits, or gatherings, ensuring smooth operations without disruption.
- Respond to urgent facility issues when required and ensure timely resolution.
- Maintain proper documentation, records, and basic reports, including professional email communication when needed.
- Ensure all works are executed in compliance with safety, quality, and confidentiality standards.
- Strictly adhere to privacy, security, and confidentiality protocols at all times.
Required Qualifications & Experience
- Diploma or Bachelor's Degree in Engineering (Electrical, Mechanical, or related field).
- Minimum 5 years of relevant experience in facilities management, residential maintenance, or similar roles.
- Strong hands-on experience in:
- Electrical works
- Plumbing systems
- Air conditioning / HVAC
- Basic carpentry and general maintenance
- Proven experience in supervising technicians and contractors.
- Strong verbal and written communication skills, including professional email handling.
- Good organizational, time, and resource management skills.
- High attention to detail with a proactive problem-solving mindset.
- Valid Kuwait driving license (mandatory).
- Fluent in English (spoken and written).
Personal Qualities
- Highly reliable and trustworthy.
- Professional demeanor when dealing with senior stakeholders and family members.
- Calm under pressure and capable of handling urgent situations.
- Flexible, service-oriented, and respectful at all times.
Candidates available for immediate joining are highly preferred.