Senior Fraud Analyst

Business Objective

To protect the business from fraud and financial losses by developing and optimizing data-driven fraud prevention strategies, while balancing risk mitigation with customer experience, operational efficiency, and business growth.

• Monitor customer accounts and transactionsto identify suspicious orfraudulent activity using advanced tools and techniques.
• Lead investigations of complex or high-risk cases and prepare detailed reports with findings and recommendations.
• Analyze large datasets to detect trends, anomalies, and emerging fraud patterns.
• Review and validate work completed by junior specialists to ensure accuracy and compliance.
• Act as an escalation point for challenging cases and support resolution of critical issues.
• Coordinate with cross-functional teams(Risk, Compliance, Customer Support, Payments)to ensure proper handling of cases.
• Maintain detailed and accurate documentation of all investigations, actions, and outcomes.
• Contribute to the development and enhancement of fraud prevention strategies and controls.
• Identify process gaps and recommend improvements to increase efficiency and reduce risk.
• Support system enhancements, testing, and implementation of new financial tools or processes.
• Stay up to date with the latest fraud trends, financial regulations, and industry best practices.
• Provide guidance, coaching, and knowledge sharing to junior team members.
  
  

Qualifications

• Bachelor's degree in Finance, Accounting,
• Business Administration, or a related field.
• 2–4 years of experience in financial operations, fraud analysis, or a similar role.
• Experience working with financial systems and transaction monitoring tools.
• Strong analytical skills with the ability to interpret complex financial data.
• Advanced problem-solving and critical thinking abilities.
• High attention to detail and accuracy.
• Strong organizational and time management skills.
• Ability to handle multiple priorities and work under pressure.
• Effective communication and collaboration skills.
• Ability to mentor and support junior team members.
• Proficiency in financial systems, Excel, and data analysis tools.
• Strong understanding of fraud detection techniques and financial controls.
  
  

Top 3 KPIs for Success

• Fraud Loss Reduction
• Fraud Detection Effectiveness
• False Positive Optimization