Job Summary:
The Senior HR Generalist plays a pivotal role in supporting the day-to-day HR needs across all departments of the company, including retail stores, warehouses, and corporate functions. This role ensures smooth HR operations by managing employee lifecycle processes, maintaining compliance with labor laws, and fostering a positive work environment. The HR Generalist acts as a key point of contact for employees across all functions, providing guidance, support, and HR expertise to enhance employee engagement, consistency, and overall operational efficiency across the organization.
Key Responsibilities:
- Act as the primary HR contact for employees across all departments and business functions.
- Coordinate recruitment logistics including interview scheduling, reference checks, and onboarding activities.
- Maintain accurate employee records, monitor attendance, and manage contract renewals and updates.
- Address employee inquiries and concerns, ensuring alignment with HR policies and labor regulations.
- Support performance management processes including probation tracking, feedback collection, and development planning.
- Manage offboarding procedures such as exit interviews, clearance processes, and final documentation.
- Assist in planning and executing training programs and safety workshops tailored to operational roles.
- Conduct regular site visits to ensure HR visibility and consistent support across locations.
- Ensure compliance with Egyptian labor law and internal HR policies and procedures.
- Participate in payroll closure by providing accurate employee data, attendance updates, and relevant HR inputs.
- Contribute to performance management cycles, including evaluations, documentation, and follow-up on improvement action
Minimum Requirements:
Education:
Bachelor's degree in human resources, Business Administration, or a related field.
Experience:
2–4 years of HR experience, preferably in retail, logistics, manufacturing, or other operational environments.
Soft Skills:
- Strong interpersonal and communication skills.
- High emotional intelligence and ability to build rapport with diverse teams.
- Proactive, detail-oriented, and organized.
- Ability to manage multiple priorities in a fast-paced environment.
- Problem-solving mindset with a service-oriented approach.
Technical Skills:
- Solid understanding of HR operations, employee relations, and labor law compliance.
- Familiarity with performance management and training coordination.
- Knowledge of HR metrics and reporting is a plus.
Language Skills:
Excellent in English (spoken and written).
Computer Skills:
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Experience with HRIS platforms (e.g., SAP, Oracle, or similar systems).
Other Requirements:
Willingness to travel regularly to retail and warehouse sites. Flexibility to support operational needs outside standard office hours when required.
Core Competencies:
- Employee Relations & Communication
- HR Operations & Administration
- Labor Law Compliance
- Organizational &Multitasking Skills
- Training & Development Support
- Attention to Detail
- Adaptability & Resilience
- Team Collaboration
