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EFS Facilities Services Group (EFS)

Senior Human Resources Manager

8-12 Years
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Job Description

Job Summary

The Senior HR Manager is responsible for leading and managing all core human resource functions, including talent acquisition, employee relations, performance management, learning & development, compensation & benefits, and compliance. This role acts as a strategic partner to business leaders, ensuring HR initiatives align with organizational goals and foster a positive, high-performance workplace culture.

Key Responsibilities

Strategic HR Leadership

  • Develop and implement HR strategies aligned with business objectives
  • Act as a trusted advisor to senior leadership on people-related matters
  • Drive organizational development and change management initiatives

Talent Acquisition & Workforce Planning

  • Oversee end-to-end recruitment for leadership and critical roles
  • Develop workforce planning strategies to meet current and future needs
  • Strengthen employer branding and candidate experience

Performance Management & Employee Development

  • Lead performance management frameworks and appraisal cycles
  • Identify training needs and oversee learning & development programs
  • Support leadership development and succession planning

Employee Relations & Engagement

  • Manage employee relations issues, investigations, and conflict resolution
  • Promote employee engagement, wellbeing, and retention initiatives
  • Foster an inclusive, respectful, and high-performance work culture

Compensation, Benefits & HR Operations

  • Design and manage competitive compensation and benefits programs
  • Oversee HR policies, procedures, and HRIS systems
  • Ensure accurate HR reporting and data-driven decision-making

Compliance & Risk Management

  • Ensure compliance with labor laws, company policies, and regulations
  • Manage audits, disciplinary processes, and grievance handling
  • Mitigate people-related risks and ensure ethical HR practices

Required Qualifications & Skills

Education & Experience

  • Bachelor's degree in Human Resources, Business Administration, or related field
  • Master's degree or HR certifications (e.g., SHRM, CIPD) preferred
  • 812+ years of progressive HR experience, including leadership roles

Skills & Competencies

  • Strong knowledge of labor laws and HR best practices
  • Excellent leadership, communication, and interpersonal skills
  • Strategic thinking with strong problem-solving ability
  • Experience managing change and complex stakeholder relationships
  • High level of integrity and confidentiality

Key Performance Indicators (KPIs)

  • Employee engagement and retention rates
  • Recruitment efficiency and quality of hire
  • Leadership and employee development outcomes
  • Compliance and audit results
  • HR process effectiveness and stakeholder satisfaction

More Info

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Job ID: 137191197