Job Purpose:
The Senior Human Resources Services Specialist at Azadea's Business Services is responsible for delivering expert HR support and leading initiatives that enhance the efficiency and effectiveness of HR operations. He/she contributes to strategic HR projects, ensures high-quality service delivery, and maintains strong compliance and employee engagement across the organization.
Responsibilities:
- Provide HR guidance and support to line managers and employees, ensuring HR practices align with business objectives and legal requirements.
- Serve as a trusted resource for addressing complex employee relations matters and interpreting HR policies.
- Review, enhance, and implement HR policies and procedures to ensure alignment with best practices. Collaborate with HR leadership to roll out new policies and provide training for successful adoption.
- Oversee the recruitment and selection process for key roles, ensuring efficient, fair, and competency-based hiring practices. Conduct interviews for senior and specialized positions to attract top talent.
- Support line managers in driving effective performance evaluations and creating employee development plans.
- Identify training needs and collaborate with Talent Management and Development teams to design and implement learning programs that align with organizational goals and career development pathways.
- Promote an open-door culture and facilitate transparent communication between employees and management. Handle complex employee relations cases, providing mediation and conflict resolution to maintain a positive work environment.
- Gather, analyze, and report key HR metrics, providing insights and recommendations to HR leadership.
- Ensure all HR activities comply with local labor laws and company policies. Proactively identify and mitigate potential HR risks to maintain a compliant and ethical work environment.
Qualifications:
- Fluency in English (French is a plus).
- Proficiency in MS Office.
- Bachelor's degree in human resources or a related field.
- Four to six years of experience in a similar role.
Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.
