Transguard Workforce Solutions is the UAE's leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.
We are currently recruiting an Senior Information Systems Analyst for our client based in Dubai, UAE for a Period of 12 Months (renewable)
Job Summary:
We are seeking a highly skilled Senior Information Systems Analyst to lead the analysis, development, and enhancement of IT systems and business processes. The ideal candidate will play a key role in driving digital transformation initiatives, ensuring system efficiency, and supporting strategic decision-making through data-driven insights.
Job Responsibilities:
1.Strategic Systems Planning:
- Identify and prioritize IT initiatives based on organizational needs. Document and analyze system requirements aligned with business objectives and allocate required budgets.
2.Process Improvement:
- Conduct studies to enhance process efficiency and quality. Recommend improvements based on best practices and contribute to cost-optimization initiatives.
3.Stakeholder & Vendor Management:
- Support managing partnerships with system developers, service providers, and external stakeholders to align IT solutions with government and organizational requirements (e.g., Digital Dubai, Dubai Health).
4.IT Project Management:
- Lead and develop new software projects following approved IT methodologies and policies, including digital transformation efforts and adoption of emerging technologies such as Artificial Intelligence.
5.Technical Issue Resolution:
- Identify application, system, hardware, infrastructure, connectivity, and configuration issues. Prepare reports with recommendations and escalate support needs as required.
6.Documentation & System Procedures:
- Document IT system procedures, workflows, and supervise the creation of user manuals. Review detailed system design documents for accuracy.
7.Data Management & Governance:
- Organize, update, and maintain data periodically. Manage data sources, ensure data quality, and implement data governance standards.
8.Reporting & Analysis:
- Prepare technical and statistical reports to support informed decision-making, including website usage and internal system performance. Verify data storage systems and conduct software/system testing.
Job Requirements:
- Bachelor's degree in Information Technology, Computer Programming, or a related field.
- Minimum 5 years of experience in information systems analysis or a closely related domain.
- Excellent communication and stakeholder management skills in Arabic and English..
- Professional certifications such as: ITIL, CBAP, PMP, COBIT, or ISO 27001
- Proven experience working with enterprise-level applications (ERP, CRM, HRMS, or healthcare/government systems).
- Experience managing or supporting digital transformation projects.
- Strong understanding of SDLC methodologies (Agile, Waterfall, Hybrid).
- Proficiency in business process mapping and modeling tools.
- Hands-on experience with database querying (SQL) and reporting tools.
- Knowledge of information security principles and access control systems.
