Role Summary
Own and grow a portfolio of key enterprise accounts in KSA, acting as the primary commercial and operational point of contact — responsible for revenue growth, margin discipline, and account health end-to-end.
Key Responsibilities
Revenue & Growth
- Own quotations, rate negotiations and revenue delivery for assigned key accounts.
- Grow wallet share within existing accounts month-on-month through proactive engagement and identification of untapped opportunities.
- Identify and close new business to expand the account base and overall portfolio.
- Drive upselling of additional services/lanes/solutions within existing accounts.
Margin & Commercial Discipline
- Keep tight oversight of account-level margins, ensuring quotations and pricing stay aligned with profitability targets.
- Flag margin leakage early and work with pricing/commercial teams to course-correct.
Order & Operations Support
- Validate orders raised for key accounts for accuracy and completeness before execution.
- Support the Operations team on POD (Proof of Delivery) collection for assigned accounts, ensuring timely closure.
- Support the Collections team on billing or collection issues raised by clients — acting as the escalation point to resolve disputes while keeping the relationship intact and payments on track.
Relationship Management
- Act as the single point of contact for assigned key accounts, building senior-level relationships.
- Run regular business reviews to track performance, resolve issues and surface growth opportunities.
Requirements
- Prior experience of 6-10 years in key account management / B2B sales, ideally in logistics, freight forwarding or transportation.
- Solid understanding of freight pricing, quotations and margin management.
- Experience in the KSA market preferred; Arabic a plus.
- Comfortable working cross-functionally with Operations, Collections and Pricing teams.
- Strong negotiation and stakeholder management skills.
About TruKKer
TruKKer is one of the most successful and well-funded Logitech startups of the EMEA Region with 700+ employees and our presence in eleven countries of operation (KSA, UAE, India, Egypt, Bahrain, Jordan, Oman, Turkey, Poland, Kazakhstan & China) grown aggressively.
Since our inception in 2016, we have grown aggressively and have 75,000 trucks inducted on our platform, catering to 1,200+ enterprise clients seamlessly with an annual revenue of 300+ million USD. With our business proposition, we bring smiles onto the faces of 1,600 drivers daily.
We have made a long-lasting impact on the ecosystem in innovative and exciting work, workplace & workforce practices. Today, every employee at TruKKer is not only the brand ambassador of the company but is also the partner in the IPO journey.
We are awarded & showcased in various forums in EMEA Region and chosen by the Saudi Startup forum as a Unicorn Company. Our CEO's hustle & contribution was captured on the cover page of Forbes magazine.
With our dedicated Human Capital initiatives, we have been awarded & acknowledge globally:
- We received the coveted GREAT PLACE TO WORK CERTFICATION for four countries – KSA, UAE, OMAN & TURKEY.
- We also got BEST WORKPLACES Award for TruKKer Arabia.
- DISPERZ one of the leading Training & Development platform awarded us as Top Innovative L&D Strategy.
- Economic Times, the second largest business newspaper & media platform awarded us for Exceptional Employee Experience Award.
- We won CULTIMATE's – BEST EMPLOYER BRAND AWARD
All these awards define TruKKer as a startup with REAL HUSTLE and complement our People Oriented Culture and commitment for Workplace Excellence.
Our Vision: To be the most reliable partner in the freight ecosystem powered by technology & sustainability.
Our Mission: To provide cost-efficient freight solutions by organizing and digitizing the fragmented ecosystem.
Our Values:
- Carry TruKKer's Passion and Hunger in Heart.
- Always Keeping the customer first.
- Respect for accountability.
- Honor diversity and inclusion.
- Always being cost-effective.
- Hustle with honesty.
What we have for you on board.
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and fast-growing industry.
- Play a key role in shaping the success of the company in the Middle East region.
- Continuous learning and development opportunities. Gain direct mentorship from visionary C-suite leaders in our dynamic environment.
- Embark on our thrilling IPO journey, shaping the future of Logistics.
- Diverse and inclusive work environment.
