Senior L3 Technical Support Specialist

Senior L3 Technical Support Specialist

This is a critical role within our IT team, requiring direct access to Azure environments and Fortinet firewalls. We are looking for a highly skilled professional with at least 5 years of hands-on experience in L3 Technical Support.

Key Responsibilities:

• Manage and troubleshoot complex issues in Azure environments.


• Configure and maintain Fortinet firewalls.


• Provide expert-level support to internal teams and clients.


• Collaborate with IT and Security teams to ensure system reliability and security.

Requirements:

• Minimum 5 years of L3 Technical Support experience.


• Strong knowledge of Azure and Fortinet technologies.


• Excellent problem-solving and communication skills.


• Ability to work in a fast-paced, high-stakes environment.