Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region's growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
Role Summary:
We are seeking a Senior Learning Partner to deliver comprehensive training across various platforms to both existing and new clients. The Senior Learning Partner will be responsible for conducting face-to-face training sessions, developing learning materials, assessing training outcomes, and cultivating strong business relationships with key stakeholders. This role involves close collaboration with our sales team to identify client training needs and coordinate sessions as required. Ultimately, you will play a pivotal role in enhancing client understanding of our platforms, facilitating business growth, and maximizing ROI.
Key Responsibilities:
- Delivering high-quality training sessions and nurturing strong relationships with clients.
- Recording training requests and tasks in Salesforce CRM.
- Achieving personal and team OKRs (Objectives and Key Results) as set by the company.
- Providing support to the sales and customer experience teams as needed.
- Evaluating client knowledge levels following training sessions.
- Maintaining a well-organized schedule to accommodate requests from Diamond clients promptly.
- Creating, developing, and updating all training materials including webinars tailored to need and opportunity of customer personas.
- Conducting open office hours, online and in person training sessions to New Business Customers
- Continuously seeking new methods and techniques to enhance the efficiency and effectiveness of training delivery.
Desired Experience:
- Bachelor's degree in education, business, human resources, information technology, or a related field.
- Minimum of 4 years experience in a senior client trainer, corporate training specialist, senior learning partner, or similar role.
- Strong ability to multitask, prioritize effectively, and manage time efficiently.
- Strong reporting and analytical skills
- Excellent verbal and written communication skills in both English and Arabic.
- Proficiency in managing full training sessions and engaging large audiences, including in-person and web-based learning activities.
- Aptitude and eagerness to quickly learn and apply new tools and techniques.
Our promise to talent
At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
Property Finder Guiding Principles
- Think Future First
- Data Beats Opinions, Speed Beats Perfection
- Optimise for Impact
- No Ostriches Allowed
- Our People, Our Power
- The Biggest Risk is Taking no Risk at All
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