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DAMAC Properties

Senior Manager-Business Excellence

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Job Description

Job Description

KEY RESPONSIBILITIES:

  • Lead a portfolio of high-impact Business Excellence and Process Transformation initiatives aligned with enterprise strategy.
  • Build strong, trusted relationships with senior stakeholders to ensure alignment, sponsorship, and adoption of improvement programs.
  • Drive deployment, governance, and continuous enhancement of the Enterprise Process Excellence Framework, ensuring sustainability of outcomes.
  • Ensure realization of measurable business benefits (financial, process, customer and compliance).
  • Lead scoping, planning, and execution of continuous improvement initiatives, process reengineering, and crossfunctional transformation projects.
  • Conduct and facilitate endtoend process mapping, root-cause analysis, redesign, and optimization using bestpractice methodologies.
  • Develop and maintain enterprise process documentation, including policies, SOPs, KPIs, RACI, controls framework, and training materials.
  • Maintain and govern the enterprise process library through BPM tools (e.g., ARIS), ensuring accuracy, compliance, and timely updates.
  • Evaluate existing (AsIs) processes, identify gaps, and design optimized (ToBe) workflows that drive efficiency, compliance, and digital enablement.
  • Contribute to enterprise transformation initiatives such as automation, digitization, operational excellence programs, and new business model implementations.

MINIMUM REQUIREMENTS:

  • Bachelor's degree in Business Management, Engineering, Finance, or related field.
  • Minimum 12-15 years experience in Business Excellence, Process Transformation, or Operational Excellence, within Real Estate or large diversified groups focusing on Real Estate.
  • Demonstrated expertise in driving process excellence and operational transformation within Real Estate Development or Real Estate focused consulting engagements.
  • Strong exposure to Intelligent Automation in a process re-engineering context, including AI Driven Automation, experience with process mining/process intelligence platforms (e.g. Celonis, Signavio, Power Automate, etc.).
  • Experience in digital transformation, automation opportunities (RPA/BPM), and operating model redesign.
  • Strong expertise in Business Process Management methodologies and frameworks; experience with industry-leading BPM tools (preferably ARIS).
  • Project Management Professional (PMP) and Six Sigma Black Belt certifications.
  • Proven experience leading complex, crossfunctional projects from concept to execution with successful benefit realization.
  • Strong analytical, problemsolving, and conceptual thinking skills with ability to introduce creative and effective solutions.

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Job ID: 144575299