Senior Manager - Business Excellence

Key Responsibilities:

Sales Delivery:

• Develop and maintain relationships with key stakeholders including hospital management, procurement teams, clinicians, and medical directors.
• Lead end-to-end sales execution processes, ensuring alignment with strategic goals.
• Own the entire sales cycle from prospecting to closing and onboarding.
• Partner with regional sales teams to ensure consistency in processes, tools, and customer experiences.
• Ensure timely closure of deals and efficient pipeline management.

Sales Excellence:

• Design and implement scalable sales processes, playbooks, and best practices.
• Own and improve the sales performance dashboard; provide actionable insights to senior leadership.
• Drive sales productivity through training, enablement, and capability-building initiatives.
• Collaborate with cross-functional teams (Sales, Marketing, Customer Success, Product, Clinical Implementation, Finance) to align on go-to-market strategies and feedback loops.
• Conduct regular performance reviews and gap analysis across the sales organization to identify areas of improvement.
• Manage CRM optimization and sales tech stack tools to enable better tracking and reporting.