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zippeebooks

Senior Manager - Central Operations

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  • Posted 23 hours ago
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Job Description

Job Description

  • Zippee is India's leading Quick Commerce-as-a-Service platform helping brands scale through dark store fulfillment, last-mile delivery, and rapid commerce infrastructure.
  • We are looking for ambitious Senior Managers - Central Operations to lead high-impact projects across quick commerce and logistics.
  • This is a high-ownership role designed for future business leaders. You will manage key operational initiatives, launch projects across India, improve efficiency, reduce cost-per-order, and ensure SLA adherence at scale.

What You Will Do

  • Launch and manage quick commerce projects across India, including dark stores and last-mile delivery initiatives.
  • Drive process excellence across fulfilment, logistics, and dark store operations.
  • Track and improve key metrics including TAT, SLA adherence, throughput, and cost-per-order.
  • Analyse operational data and identify opportunities to improve efficiency and profitability.
  • Work closely with Product, Tech, Finance, and City Operations teams.
  • Travel on-ground to support launches, audits, and expansion projects.

Qualifications

  • 4-8 years of experience in Operations, Program Management, Supply Chain, Logistics, Ecommerce, or Quick Commerce.
  • Strong analytical and problem-solving skills.
  • Comfortable working with data, dashboards, and operational metrics.
  • Ability to thrive in a fast-paced, high-pressure startup environment.
  • High ownership mindset and willingness to execute on the ground.

Bonus Points

  • If you have early-stage Program or Operations experience in quick commerce/ecommerce logistics/ courier companies.

What You'll Get

  • Be part of a tight-knit rocket ship passionate about empowering consumer brands in the quick commerce era.
  • Steep learning and growth curve.
  • Ownership of projects with meaningful business impact.
  • Annual company retreat.

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About Company

Job ID: 149260195