Position: Senior Manager – FinTech & Innovation Business Development
Location: Dubai, UAE
About the Role
A leading organization in the financial services sector is seeking an experienced Senior Manager – FinTech & Innovation Business Development to drive business growth, develop strategic partnerships, and strengthen relationships with clients and ecosystem partners. This role is ideal for a commercially driven professional with strong knowledge of the financial services and FinTech landscape, excellent stakeholder management skills, and a passion for building high-value business relationships.
Key Responsibilities
- Develop and manage relationships with strategic clients, channel partners, and key stakeholders to drive business growth.
- Identify, attract, and onboard new clients and business partners across local and international markets.
- Build and execute business development strategies to support organizational growth objectives.
- Conduct market research and competitor analysis to identify emerging opportunities, industry trends, and market developments.
- Support the development of market entry strategies and client acquisition initiatives.
- Manage the end-to-end client onboarding journey while coordinating with internal stakeholders to ensure a seamless client experience.
- Maintain high levels of client satisfaction by providing proactive relationship management and ongoing support.
- Collaborate with cross-functional teams to improve business processes, enhance client experience, and optimize operational efficiency.
- Support CRM enhancement initiatives and leverage data to improve client engagement and productivity.
- Represent the organization at industry events, conferences, networking forums, and business meetings to strengthen market presence and generate new opportunities.
- Promote the organization's value proposition and maintain a consistent professional brand image.
- Ensure compliance with organizational policies, information security requirements, and governance standards.
Requirements
- Bachelor's degree in Business Administration, Marketing, Finance, or a related discipline.
- 6–8 years of experience in business development, client relationship management, or partnership development within the financial services sector.
- At least 4 years of managerial or leadership experience.
- Strong understanding of the financial services, FinTech, banking, or innovation ecosystem.
- Proven track record of developing strategic partnerships and delivering business growth.
- Excellent relationship management, communication, negotiation, and presentation skills.
- Strong analytical, strategic thinking, and problem-solving capabilities.
- Experience working with CRM systems and managing client engagement processes.
- Fluent in English (Arabic is an advantage).
Preferred Background
Experience within one or more of the following sectors is highly desirable:
- Financial Services
- Banking
- FinTech
- Digital Payments
- Wealth & Asset Management
- Capital Markets
- Financial Technology Ecosystems
- Innovation Hubs
- Regulatory or Financial Free Zones
