Senior Manager, Global Payments & Reporting

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, deep liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.

Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering clients to achieve their financial goals.

Role Overview

We are seeking a Senior Manager, Global Payments & Reporting to support the development, execution, and ongoing enhancement of our global payments infrastructure across brokerage and digital asset platforms.

This role will play a key part in multi-currency and crypto payment flows, reporting, transaction efficiency, and coordination with internal and external stakeholders to ensure scalable, compliant, and reliable payment operations across multiple markets.

Responsibilities

• Contribute to the development and execution of global payments initiatives aligned with business growth across CFD/FX and crypto verticals.

• Support the delivery of scalable, compliant, and cost-efficient payment solutions across multiple markets.

• Work closely with internal stakeholders to ensure payment operations support business requirements, platform performance, and client experience.

• Assist in managing a global payments framework with flexibility for regional and local payment requirements where applicable.

• Coordinate with relevant teams to ensure payment processes remain operationally effective, regionally relevant, and aligned with internal standards.

• Monitor payment performance across markets, partners, platforms, and payment channels.

• Work with banking partners, PSPs, payment gateways, digital asset payment channels where applicable, and internal platforms to support smooth payment operations.

• Support payment integrations, process improvements, and enhancements to existing payment flows.

• Help ensure the payment infrastructure supports multi-currency fiat transactions and, where applicable, crypto-related payment activity.

• Monitor transaction flows, success rates, and operational efficiency through reporting and data analysis.

• Prepare payment-related reports, insights, and updates for internal stakeholders and management.

• Identify trends, issues, and improvement opportunities to enhance payment processing, reporting accuracy, and operational performance.

• Collaborate with technology, product, and operations teams to support secure, scalable, and user-friendly payment solutions.

• Contribute to process improvements and system enhancements within the payments function.

• Support the improvement of internal payment workflows, controls, and reporting processes.

• Work with Compliance and Risk teams to support adherence to applicable regulatory standards, AML/KYC protocols, and payment-related requirements.

• Monitor and escalate payment-related risks, operational issues, and partner-related concerns where required.

• Support a controlled, compliant, and reliable payment environment across relevant jurisdictions.

Qualifications

• Bachelor's degree in Finance, Business, Technology, Economics, or a related field is preferred.

Required Experience & Skills

• Proven experience in payments, payment operations, fintech, brokerage, financial services, or crypto exchange environments.

• Experience working with PSPs, banking partners, payment gateways, settlements, reconciliations, and fraud prevention processes.

• Experience supporting or managing cross-border payment flows, multi-currency payments, and payment partner relationships.

• Exposure to brokerage, CFD/FX, trading platforms, digital assets, or crypto-related payment environments is preferred.

• Experience coordinating with vendors, internal stakeholders, and cross-functional teams across multiple markets.

• Strong understanding of payment ecosystems, including transaction flows, settlements, reconciliation, reporting, and operational controls.

• Strong analytical and reporting skills, with the ability to interpret payment data and present clear business insights.

Preferred Skills

• Good understanding of operational risk, compliance requirements, AML/KYC considerations, and regulated financial services environments.

• Strong communication, problem-solving, and stakeholder management skills.

• Ability to work in a fast-paced, global environment with multiple priorities and stakeholders.

• Familiarity with regulatory frameworks across MENA, EU, and APAC regions is a plus.

Why Join Us

• Work with one of the world's leading financial derivatives institutions.
• Competitive salary plus performance-based incentives.
• Access to a dynamic, international, and fast-growing environment.
• Strong opportunities for career progression within a global financial group.
• Be part of a business committed to innovation, excellence, and long-term growth.

Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance