Senior Mortgage Manager

About Holo:

At Holo, we're on a mission to simplify homeownership through technology, expert guidance, and transparency. We operate across three core entities:

• Holo Mortgage – providing digital mortgage solutions tailored to each client
• Holo Concierge – our concierge-style service that partners with clients and real estate agents to help approved buyers find their dream home.
• Holo KSA – expanding our footprint and innovation into the Saudi market

With over 25 years of expertise and 24,000+ happy homeowners, we've mastered the art of simplifying the homebuying journey. We're building a smarter, faster, and more accessible way to own a home.

The Role

As a Senior Mortgage Manager, you will oversee the end-to-end mortgage process, ensuring an exceptional customer experience while delivering strong commercial performance.

This role is ideal for an experienced mortgage professional with a strong understanding of the UAE mortgage market, products and regulations, and a passion for delivering an excellent customer experience through technology.

Key Responsibilities

• Follow up on leads in a timely manner, ensuring clients are furnished with a range of mortgage options best suited to their needs.
• Manage inbound calls from generated leads and make outbound calls from generated leads.
• Build relationships of trust with clients and our partners.
• Educate clients on mortgage products, processes and procedures.
• Maintain a strong understanding of the mortgage market, rates, policies and loan processes.
• Gather, analyse and present the documentation required for mortgage processing.
• Visit and nurture our existing Real Estate partners on a weekly basis.

What We Are Looking For

• Previous experience as a , Senior Mortgage Manager, Mortgage Manager, Mortgage Consultant or Mortgage Broker.
• In-depth knowledge of mortgage products, processes and regulatory requirements in the UAE/Middle East.
• CEMAP qualification is advantageous but not essential.
• Familiarity with digital mortgage platforms and CRM systems.
• Comfortable using technology to drive efficiency, improve processes and enhance the customer experience.
• A strong track record within the UAE mortgage market and a proven ability to deliver results.

What You'll Receive

- AED 15,000 monthly basic salary : A competitive fixed monthly salary, paid on top of your commission.

- Uncapped commission: 50% commission on Partner and USEHOLO business. 60% commission on self-generated business.

- Enhanced health insurance

- Hybrid working : Minimum 1 day per week in the office.

- Work from anywhere: Work from anywhere for 2 weeks, twice a year.

- Annual uplift bonus: Additional annual uplift bonus on disbursals above AED 170M annually.

- ½ day on a Friday

- A fun, ego-free working environment with an awesome team.

- Visa and vacation all provided as standard.