Senior Network & Wireless Ops Engineer

Job Description

Job Description:

The Level 3 Senior Network & Wireless Ops Engineer is a technical expert responsible for designing, securing, and optimizing the organization's enterprise wireless infrastructure (WLAN, controllers, BYOD). This role ensures high-performance, compliance (SAMA/NCA), and scalable wireless solutions integrated with the broader network architecture.

performance, and optimization of the organization's enterprise network infrastructure. The role requires extensive hands-on experience in routing and switching technologies across LAN, SD-WAN, Internet, DMZ, B2B, and ACI Data Center environments. This engineer is expected to handle complex incidents, lead root cause analysis, and guide architectural decisions.

Key Responsibilities & Duties

• Wireless Architecture:
  
  

Lead Wi-Fi 6/6E deployments, site surveys, and capacity planning.

Design cloud-managed WLAN (Cisco DNAC, Aruba Central) and hybrid architectures.

• Network Infrastructure Oversight: Manage and optimize routing, switching, and interconnectivity across LAN, WAN, DMZ, B2B, and cloud environments. Ensure the availability, performance, and security of network services supporting critical business applications.
• Advanced Troubleshooting: Resolve RF interference, roaming issues, CAPWAP failures using Wireshark/Ekahau.
  
  

resolve complex technical issues spanning Layer 1-4. Lead root cause analysis and long-term corrective action planning.

• Design & Implementation: Participate in network design reviews and implement enterprise-grade network infrastructure (ACI, SD-WAN, etc.). Evaluate and integrate new networking technologies to improve resilience and performance.
• Network Change Management: Execute and oversee network configuration changes, migrations, and upgrades in compliance with change control policies. Ensure minimal downtime and risk to production systems.
• Monitoring & Optimization: Proactively monitor network performance using tools like SNMP, NetFlow, and telemetry. Analyze trends and implement tuning strategies to enhance throughput and reduce latency.
• Documentation & Standards: Maintain up-to-date documentation of network diagrams, configurations, and operational procedures. Ensure network practices align with internal standards and regulatory requirements.
• Collaboration & Mentorship: Collaborate with security, infrastructure, and application teams on end-to-end service delivery. Provide guidance and knowledge transfer to Level 2 engineers and junior staff.
  
  

Mandatory Skills Description

• Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
• Expert-level knowledge in routing protocols (OSPF, BGP, EIGRP), switching (VLANs, STP, VTP), and IP addressing.
• Expert-level in Cisco WLC/Aruba/Meraki, RF tools, WIPS.
• Strong hands-on experience with Cisco technologies, including ACI Data Center and SD-WAN platforms.
• Proficient in DMZ, B2B, and internet gateway configuration and operations.
• Solid understanding of network segmentation, redundancy, and HA principles.
• Strong diagnostic and analytical skills, especially under high-pressure situations.
• Excellent documentation and communication skills.
  
  

Nice-to-have Skills Description

Education & Certifications:

• Bachelor's Degree in Network Engineering, Computer Science, or related field.
• Preferred certifications:
• - Cisco CCNP or CCIE (Enterprise or Data Center track)
• - SD-WAN certifications (Cisco, Viptela)
• - ACI or Nexus-related training
  
  

Working Conditions

• May require occasional data center and branch office visits.
• Must be available for critical issue resolution and planned changes during off-hours.
• Regular interaction with cross-functional technical teams.
  
  

Language

English: C2 Proficient

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