The Senior Backup Engineer is responsible for the design, implementation, operation, and optimization of enterprise backup, restore, and disaster recovery solutions across cloud and on-premise environments. The role ensures data protection, compliance, availability, and recoverability in line with SLAs and regulatory requirements.
Key Responsibilities
- Design, deploy, and manage enterprise backup and recovery solutions using Veeam Backup & Replication and Commvault Complete Backup & Recovery.
- Monitor daily backup operations, resolve failures, and ensure high backup success rates.
- Follow up and manage the NON Responding tickets during Shifts
- Perform and validate restore operations, including granular and full-system recovery.
- Plan and execute disaster recovery testing, failover, and failback exercises.
- Define and maintain backup policies, retention schedules, and compliance alignment.
- Investigate and resolve backup performance issues, capacity challenges, and restore failures.
- Lead root cause analysis (RCA) for major backup incidents and implement preventive measures.
- Integrate Backup Solutions with monitoring and ITSM tools.
- Automate reporting, health checks, and routine tasks using scripting where applicable.
- Automate backup reporting required from our customers.
- Maintain technical documentation, runbooks, and incident playbooks.
- Support audits, customer reviews, and regulatory compliance requirements.
- Mentor junior engineers and provide technical leadership within the backup team.
- Participate in on-call rotation and major incident response.
Required Skills & Qualifications
- Strong hands-on experience with:
Veritas , Veeam Backup & Replication.
- Experience with virtualization platforms (Hyper-V, VMware).
- Experience with Windows and Linux server environments.
- Storage systems experience (SAN/NAS, snapshots, capacity planning).
- Familiarity with cloud platforms (Azure, Huawei Cloud, AWS,).
- Knowledge of backup architecture, replication, immutability, and ransomware protection.
- Understanding of disaster recovery concepts (RTO, RPO, failover, failback).
- Strong knowledge in MCSE Course with hands on it
- Veeam VMCE
- Commvault Certified Professional (CCP)
- SAN & NAS storage Certificate Or equivalent
Education & Experience
- Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
- Minimum 4 years experience in backup, storage, or infrastructure operations.
Experience in Managed Services or 24/7 operations environments preferred
