Senior Operations Executive (Services)
Senior Operations Executive (Services)
prypco6-8 Years
- Posted 4 hours ago
- Be among the first 10 applicants
Job Description
Financial operations
- Own the end-to-end invoicing cycle: tracking invoices, tracking collections, chasing overdue payments and keeping ageing under control, ensuring vendors are paid on time.
- Run monthly reconciliations across CRM and accounting records and investigate any variances.
- Process agent and partner commissions accurately and on schedule, including verification against signed agreements.
- Manage supplier and vendor payments - validating documentation, tracking approvals and maintaining a clean payables position.
- Own a defined set of operational processes end to end, including the documentation, the SLAs and the handoffs between teams.
- Coordinate with external parties - government departments, PRO service providers, banks, developers and vendors - to move cases forward.
- Maintain data quality in the CRM and operational trackers so reporting can actually be trusted.
- Handle escalated client issues that front-line teams cannot resolve and see them through to a closed outcome.
- Track complaint themes and turnaround times and use them to push for the underlying fix rather than repeat firefighting.
- 6+ years in operations, finance operations or a blended ops role, ideally in real estate, proptech, fintech or professional services.
- Practical financial operations experience - invoicing, reconciliations, collections or commissions. You should be comfortable being asked why a number doesn't tie out.
- Advanced Excel or Google Sheets: pivot tables, lookups, conditional logic and building a working model without help.
- Hands-on CRM experience (Salesforce preferred)
- A track record of improving a process, with numbers attached: time saved, errors reduced, cost recovered.
- Strong written and verbal English language.
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