Senior Operations Officer -KSA

Bank of Jordan

Saudi Arabia, Riyadh

5-7 Years

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Posted 10 days ago
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Job Description

Key Responsibilities:

Set unit objectives with staff, supervise and evaluate performance, monitor attendance, manage leaves, and develop team skills to maintain service quality.
Review and approve account openings, data updates, e-services, authorizations, and standing instructions; ensure compliance with requirements and blacklist checks.
Oversee deposit linking, renewals, and cancellations per approved procedures.
Process and verify incoming/outgoing transfers, complete correspondent bank details, and monitor SWIFT/Speed messages.
Prepare and review correspondence to/from external entities (e.g., courts, tax authorities).
Handle customer transactions and inquiries on letters of credit, bills, and guarantees, ensuring timely resolution.
Approve letters of credit, bills, and guarantees in all stages per work procedures.
Verify credit approvals and ensure transactions meet facility conditions.
Review and approve guarantee/SWIFT texts or escalate for higher approval.
Manage notifications/amendments to guarantees, bills, and letters of credit, coordinating with clients.
Notify insurance companies of coverage details/amendments and secure original policies.
Coordinate with compliance/risk teams for high-risk or prohibited-country transactions.
Approve granting, discounting, and related credit facility entries, including guarantees and ceilings.
Safeguard bank rights by ensuring accurate entry of all credit facility transactions and guarantees.
Draft and review approval/notification letters for credit decisions.
Process mortgage release requests after confirming no outstanding obligations.
Correct deficiencies in audited transactions and update branches via the system.
Verify daily transaction files, correct errors, and coordinate with departments.
Review and process cheques, escalate issues, and manage clearinghouse duties when needed.
Prepare periodic reports for the central bank and management.
Approve daily reconciliations and resolve discrepancies.
Review treasury operations per approved procedures.
Approve transactions within delegated authority.
Maintain organized storage of documents for easy retrieval and compliance

Requirements

Skills and Competencies:

Bachelor's degree in administrative sciences, banking, or a related field.
At least 5 years of experience in banking.
Proficiency in English.
Computer literacy and ability to work with applied systems.
Full knowledge of the policies and procedures governing the work and their internal and external updates.
Ability to communicate and interact with others.
Supervisory and administrative skills.
Speed and accuracy in task completion.
Attention to detail and strong observational skills.
Teamwork spirit.
Ability to work under pressure