Senior People Operations Specialist

Purpose:

As a Senior People Operations Specialist, you'll ensure smooth HR operations across payroll, employee lifecycle management, office administration, and employee engagement. You'll play a key role in maintaining a great employee experience while keeping our HR processes efficient and compliant

Job Responsibilities:2. HR Operations 3. HR Systems4. Employee Experience5. IT & Assets6. Vendor Management7. Compliance & Documentation8. Reporting

• Payroll & HR Administration
• Prepare monthly payroll, ensuring accuracy in salaries, deductions, overtime, and benefits
• Coordinate with Finance to ensure timely and accurate payroll processing
• Validate payroll changes including promotions, salary adjustments, bonuses, deductions, and final settlements
• Own and continuously improve People Operations processes
• Monitor HR operational KPIs (onboarding completion, payroll accuracy, HR ticket SLA, etc.) and identify improvement opportunities
• Support the development and implementation of People & Culture policies and procedures
• Ensure compliance with internal policies and local labor regulations across all operating countries
• Serve as the owner of the HRIS, ensuring data accuracy and system integrity
• Coordinate HRIS enhancements, testing, and implementation of new features
• Act as the first point of contact for employees HR-related inquiries
• Drive initiatives to improve employee experience throughout the employee lifecycle
• Conduct onboarding check-ins and exit interviews and provide insights to management
• Manage the company's IT assets inventory
• Coordinate with the external IT consultant on employee IT requests
• Ensure devices, accounts, and system access are provisioned and revoked on time
• Track repairs, replacements, and asset lifecycle
• Manage relationships with HR and office vendors, ensuring service quality and cost efficiency
• Support procurement and renewal of office and HR-related services
• Maintain employee files and documentation in compliance with legal requirements
• Support internal and external audits by preparing HR documentation
• Prepare monthly HR reports covering headcount, turnover, onboarding, leave utilization, and other operational metrics
• Provide insights and recommendations based on HR data
  
  

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 5+ years of experience in HR operations, payroll, or people administration
• Hands-on experience with HRIS and payroll systems
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities