Senior Portfolio Manager - Commercial Cards

Senior Portfolio Manager – Commercial Cards

Location: Riyadh, Saudi Arabia – On-site

Client: Our Direct Client – One of the Largest Payment & Financial Institutions

Contract: Initial 12 Months | Revolving Contract / Potential Extensions

We are looking for a Senior Portfolio Manager to drive commercial growth and performance across an established credit card portfolio. The role is focused on increasing customer spend, card utilization, engagement and revenue through data-driven portfolio strategies, targeted marketing campaigns and customer lifecycle initiatives.

Key Responsibilities

• Develop and execute strategies to increase card spend, ENR, activation, utilization and portfolio revenue.
• Drive increased spending among existing cardholders through targeted offers, campaigns and engagement initiatives.
• Identify and reactivate dormant or low-usage customers while strengthening retention of existing high-value cardholders.
• Lead customer lifecycle and portfolio campaigns, from segmentation and targeting through execution and performance measurement.
• Analyze customer and portfolio data to identify opportunities for spend growth, retention and improved card utilization.
• Develop initiatives around balance growth, installment usage and other revenue-generating opportunities.
• Work with merchants, partners and internal stakeholders to create compelling cardholder propositions and promotional campaigns.
• Track campaign performance and portfolio KPIs, using insights to continuously optimize results.
• Support portfolio financial performance, forecasting and delivery against commercial targets.

Ideal Profile

• 8–10+ years of experience in credit card portfolio management, payments, banking or financial services.
• Strong experience in card portfolio growth, spend management and customer lifecycle strategies.
• Proven background in marketing campaigns, customer segmentation, activation, reactivation and retention.
• Strong understanding of card portfolio KPIs including ENR, spend per card, activation, utilization, revenue and retention.
• Experience with merchant partnerships, e-commerce, cross-border payments or loyalty programs is highly desirable.
• Strong analytical, commercial and stakeholder management capabilities.

Key Focus: This is a commercial growth role, centered on maximizing the value of the existing cardholder base — getting customers to spend more, activating dormant cards, increasing utilization, retaining valuable customers and driving incremental revenue through targeted campaigns and portfolio strategies