Key Responsibilities:
- Develop a product roadmap for IDMS Web Portal, aligning with the product vision and company's long-term goals.
- Create and peer-review Technical Product Requirement Documents (PRDs) from business use cases.
- Conduct ongoing market research and competitive analysis to stay ahead of industry trends and identify new opportunities.
- Collaborate with engineering teams to translate features into detailed user stories and ensure timely delivery.
- Make independent decisions on prioritizing stories, requirements, and tasks.
- Work with marketing to develop compelling product messaging and execute effective product launches.
- Understand customer needs and address pain points through regular focus group meetings; provide training and support to enhance sales efforts.
- Work closely with customer support to monitor feedback, resolve issues, and improve the overall user experience.
- Track key metrics to measure product success and drive continuous improvement.
Skills:
- Strong analytical skills with the ability to evaluate data, assess risks, and make informed decisions.
- Excellent communication skills tailored to different audiences: engineering, marketing, support, and leadership.
- Ability to identify customer needs and translate them into actionable features.
- Leadership skills to bring together cross-functional teams to deliver features.
Qualifications and Experience:
- Bachelor's degree in Computer Science, Business, Design, or a related field.
- Overall, 15 years in technology with 8 years in Product Management with a focus on eCommerce or web portal features.
- Experience with product management tools such as JIRA, Confluence, or similar.
- Experience with cloud platforms and AI/ML tools is good to have.
- Experience in video telematics and fleet management is a plus.
