We are seeking a Senior Product Manager to own and scale Salesforce-based digital products within a fast-growing food delivery technology platform. This role will focus on driving product strategy and execution for Salesforce solutions supporting operations, merchant management, customer experience, and internal business teams.
The ideal candidate has strong Salesforce ecosystem exposure, a startup mindset, and a business-driven product approach, with prior experience in food delivery or similar on-demand platforms.
Key Responsibilities
- Own the product vision and roadmap for Salesforce-based platforms and tools
- Lead the end-to-end product lifecycle, from discovery and prioritization to launch and optimization
- Translate business needs into clear product requirements, user stories, and acceptance criteria
- Partner closely with Salesforce developers, architects, business analysts, and operations teams
- Prioritize backlog and support Agile / Scrum ceremonies (planning, grooming, reviews)
- Ensure Salesforce solutions align with business goals, scalability, and performance needs
- Analyze KPIs, user feedback, and operational data to drive continuous improvement
- Collaborate with stakeholders across operations, commercial, marketing, and support teams
- Conduct market and competitor analysis within the food delivery and on-demand ecosystem
- Act as the key product owner for Salesforce initiatives and enhancements
Requirements
- 5+ years of experience as a Product Manager in tech-driven environments
- Hands-on experience working with Salesforce platforms (Sales Cloud, Service Cloud, or custom Salesforce solutions)
- Prior exposure to food delivery, marketplace, e-commerce, or on-demand platforms
- Fluent Arabic speaker (mandatory)
- Strong understanding of Agile product development
- Ability to work closely with technical Salesforce teams without being hands-on coding
- Strong business and commercial acumen
- Excellent stakeholder management and communication skills
- Experience in startup or scale-up environments
- Bachelor's degree in Business, Engineering, Computer Science, or a related field
