Senior Product Manager

Role: Senior Product Manager_Marketplace - Seller Experience

Location: Dubai, UAE

Reporting to: Head of Product

Company: Styli

About Styli Marketplace:

Launched in 2019 by Landmark Group, Styli Marketplace is the first eCommerce-only fashion venture of the Group, quickly becoming a leading online destination for fashion and lifestyle across the GCC, including Saudi Arabia, UAE, Kuwait, Bahrain, and beyond. Styli connects global sellers and creators with millions of fashion-forward customers, offering the latest trends, exceptional value, and convenient services like same-day to 48-hour delivery and flexible payment options. Our mission is to make style accessible, aspirational, and exciting for all, backed by a passionate team fostering a culture of creativity and innovation. At Styli, we aim to revolutionize fashion retail and bring unique experiences to our customers.

Role Overview:

We're hiring a Senior Product Manager (SPM) Seller Experience to own and scale seller-facing product experiences across:

1. STYLI's 1P marketplace (seller operations and tooling powering our assortment growth and execution), and

2. Marketplace-as-a-Service (MaaS) a platform enabling sellers to seamlessly list and sell across multiple marketplaces such as Amazon, Noon, Namshi, and more.

This is a high-impact role at the intersection of seller growth, platform capabilities, catalog/inventory/order workflows, integrations, and operational excellence. You will lead a dedicated squad, define strategy and roadmap, drive execution end-to-end, and deliver measurable improvements in seller adoption, quality, speed, and unit economics.

What You'll Own

Seller Experience (end-to-end)

Seller onboarding and activation: verification/KYC, store setup, category gating, policies, training, and first-listing success.

Catalog and listing experiences: content quality, attributes, images, variations, bulk upload, catalog error resolution, compliance workflows.

Pricing, promotions, and availability: pricing tools, competitive intelligence inputs, assortment health, and seller guidance.

Inventory and order management: stock sync, order ingestion, allocation, cancellations, substitutions, seller SLAs, and exceptions handling.

Payments and reconciliation: payout views, fees/commissions, invoices, dispute handling, and transparency tooling.

Seller support tooling: case management, self-serve help, proactive alerts, and seller communications.

Marketplace-as-a-Service (Multi-marketplace enablement)

Cross-marketplace listing syndication and governance (mapping SKUs/attributes per marketplace requirements).

Integrations strategy: APIs, feeds, automation, monitoring, retries, and partner onboarding playbooks.

Seller controls: marketplace selection, pricing rules, inventory buffers, shipping templates, and channel-level performance insights.

Trust & compliance by design: data permissions, audit trails, SLA enforcement, and operational guardrails. Leadership & Squad Ownership

Lead a cross-functional squad (PMs/APMs + Product Analysts, plus

Engineering/Design/Operations partners)

Set clear product direction via North Star + OKRs, and build a roadmap grounded in discovery and measurable outcomes.

Establish product rituals: quarterly planning, sprint outcomes, stakeholder management, and executive updates.

Coach and develop team members on discovery, prioritization, analytics, experimentation, and product craft.

Key Responsibilities

Define and execute the Seller Experience strategy across 1P marketplace and MaaS platform capabilities.

Drive product discovery: seller research, journey mapping, root-cause analysis, opportunity sizing, and solution validation.

Prioritize ruthlessly using impact frameworks (RICE/WSJF), aligning business goals, seller needs, and engineering capacity.

Partner tightly with Engineering to deliver scalable platform primitives (APIs, workflows, eventing, data models).

Work with Analytics to instrument funnels, build dashboards, and measure impact via experimentation and causal thinking.

Collaborate with Ops, Finance, Legal/Compliance, Category, and Seller Support to ensure smooth rollouts and operational readiness.

Improve seller-centric KPIs: activation, listing success, content quality, order SLA adherence, cancellations, returns, payout trust, and satisfaction.

What we're looking for

Must-have experience

810+ years in Product Management, with meaningful ownership of marketplace / seller tools / platform products / e-commerce operations.

Proven ability to ship complex products involving workflows, integrations, and operational processes (not just UI features).

Strong product execution: writing crisp PRDs, defining MVPs, shipping iteratively, and driving outcomes.

Strong analytical ability: funnel analysis, cohorting, A/B testing literacy, and comfort working with data daily.

Experience leading cross-functional squads and mentoring PMs/APMs and analysts (formal people management is a plus).

Comfort with ambiguity and building 01 and 1N capabilities. Strong advantage (nice-to-have) Experience with multi-channel commerce, marketplace integrations, or feed/API-based syndication.

Knowledge of seller operations in fashion/beauty (attributes, variants, size and other content standards).

Familiarity with GCC e-commerce dynamics (Noon/Amazon/region-specific logistics and COD considerations).

Exposure to platform architecture concepts (events, queues, retries, monitoring, idempotency) even if not hands-on