Senior Product Owner

Greetings,

We have an immediate vacancy for a Senior Product Owner with 8+ years of experience at Synechron, based in Abu Dhabi.

Job Role: - Senior Product Owner

Job Location: - Abu Dhabi

Please note that the role itself will be based exclusively in Abu Dhabi, but candidate will need to travel to Saudi Arabia for approximately 4-5 months during the initial project kick-off period.

About Company:

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17000+, and has 58 offices in 21 countries within key global markets. For more information on the company, please visit our website or LinkedIn community.

Diversity, Equity, and Inclusion

Synechron's Diversity, Equity, and Inclusion (DEI) program, Same Difference, was developed because we believe in a culture of listening, respect, and opportunity.

We each bring unique backgrounds, thoughts, talents, and experiences with us to work every day, and we know that by embracing them, we are creating an even greater Synechron. The best way to build a strong team is to value individual differences. So, it doesn't matter where you're from or what you've had to do to get here if you have the skills, enthusiasm, and drive to make your mark, we'll support you like we support each other. Choose a career with us and let's pursue innovation, together.

Job Descriptions:

EDUCATION:

• Degree, Postgraduate in Computer Science or related field (or equivalent industry experience)

JOB PURPOSE:

The Senior Product Owner for Digital Cards will be responsible for driving the strategy, roadmap, and delivery of digital card products (debit, credit, prepaid, and virtual cards) within the bank's digital ecosystem. A key part of this role will be to lead the design, build, and launch of a new digital credit card business, ensuring alignment with local regulations, market dynamics, and customer needs.

KEY ACCOUNTABILITIES:

• Product Strategy & Roadmap
• Define and own the digital cards strategy aligned with the bank's overall digital transformation goals.
• Develop and maintain a multi-year product roadmap covering issuance, lifecycle management, and value-added features.
• Benchmark against regional and global best practices in card digitization and payments.
• Regional Expansion & New Market Launch
• Lead the end-to-end setup of a new digital credit card business
• Conduct market research, competitor analysis, and customer insight gathering to shape the product proposition.
• Partner with local regulators, card schemes, and technology partners to ensure compliant and successful go-to-market execution.
• Define scalable operating models to replicate digital card innovations across multiple countries.
• Product Development & Delivery
• Drive initiatives including virtual card issuance, tokenization, wallet integrations (Apple Pay, Google Pay, Samsung Pay), and instant issuance.
• Write and prioritize epics, features, and user stories for digital card journeys.
• Collaborate with technology, operations, compliance, and design teams to ensure timely and high-quality delivery.
• Oversee UAT and ensure flawless go-live execution.
• Customer Experience & Innovation
• Continuously improve customer journeys across onboarding, activation, servicing, and rewards.
• Leverage data, customer insights, and market research to identify gaps and opportunities.
• Introduce innovative features such as card controls, spend management, loyalty integrations, and embedded finance use cases.
• Stakeholder Management
• Manage and influence key stakeholders across sales, marketing, risk, and compliance.
• Regulatory & Risk Compliance
• Ensure all digital card initiatives comply with UAE Central Bank and international card scheme regulations.
• Partner with risk and fraud teams to embed strong controls while maintaining customer convenience.

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in Business, Finance, Computer Science, or related field (MBA preferred).
• 812 years experience in digital product management, with at least 5 years in cards and payments.
• Proven experience in launching financial products in new markets, preferably within the Middle East.
• Strong knowledge of card issuing, processing, tokenization, and digital wallets.
• Track record of delivering digital card innovations in banking or fintech.
• Solid understanding of regional regulations and cross-border payments landscape.
• Excellent stakeholder management, communication, and leadership skills.

Key Skills:

• Deep expertise in digital payments, cards issuance, and tokenization.
• Strong Agile product ownership skills (experience with JIRA, Confluence, or similar tools).
• Ability to manage multiple priorities across geographies and deliver in a fast-paced environment.
• Analytical mindset with a focus on customer-centric design.
• Strong vendor, regulator, and partner management capabilities.